HR Generalist

Switchboard is seeking an HR Generalist on behalf of our client, Open Technology Solutions (OTS). This is a 6-month, full-time W-2 contract for a hands-on HR pro who likes variety and wants to get things done. OTS has a lean HR team, and you'll own the work that isn't payroll or benefits: project work, annual performance reviews, manager coaching, comp benchmarking, and job description updates. If you're an independent HR consultant or a seasoned generalist who would welcome a solid 6-month engagement, we want to hear from you.

Open Technology Solutions (OTS) is a CUSO (Credit Union Service Organization) providing shared technology services to credit union partners. Built on a cooperative model, OTS delivers enterprise-grade IT infrastructure, support, and innovation to its partner organizations, allowing them to compete at a higher level while keeping costs in check. OTS operates with the values of a credit union at its core: member-focused, collaborative, and committed to long-term relationships over short-term wins.

• →

  Partner on the development and implementation of training and development initiatives.

• →

  Assist with annual activities including open enrollment, annual performance reviews, and the merit process.

• →

  Support tasks related to performance management, employee development, new hires, terminations, employee claims, and employee relations counseling under guidance of HR management.

• →

  Coach managers through basic performance conversations and minor employee relations issues.

• →

  Partner on policy updates and help keep practices aligned with current employment law.

• →

  Help plan employee engagement activities that reinforce a positive workplace culture.

• →

  Take on special projects as they come. Flexibility and a willingness to jump in are key.

Experience

• 4+ years of progressive HR generalist experience

• Proven ability to handle performance management, employee relations, and manager coaching independently

• Working knowledge of employment law and HR compliance

• Experience with HRIS systems and Microsoft Office, particularly Excel

Other Skills

• Highly organized and project-driven. You finish what you start and like crossing things off

• Comfortable wearing many hats on a small team

• Strong written and verbal communication skills

• Self-directed, with sound judgment on when to escalate