Physical Health Specialist (Physical Therapist)

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

AI Proficiency at Sword Health

AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

Explorer (Level 1) — Uses AI daily to boost personal productivity

Builder (Level 2) — Creates workflows and tools that elevate the whole team

Integrator (Level 3) — Embeds AI into products and processes at scale

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

Provide support to adults seeking lifestyle support in Pulse Global's three-way conversation alongside members and Phoenix, our AI lifestyle assistant, delivered primarily through in-app chat

Provide 1-to-1 support to members through message-based chat and phone/video calls across the four lifestyle pillars: movement and activity (including resistance training), nutrition, sleep, and stress management

Provide accountability, encouragement, and personalised lifestyle guidance to help members build habits they can sustain

Guide members through movement nudges, resistance training routines, breathwork, and wind-down content

Share qualitative member feedback with the product and clinical teams to help improve the experience

Oversee care plans tailored to members to ensure engagement in their programs

Bachelor's degree ("Licenciatura") in Physical Therapy (240 ECTS / 4-year programme)

Active registration and cédula profissional with "Ordem dos Fisioterapeutas" (OF)

Minimum 3 years of clinical experience in musculoskeletal disorders

Fluent in English (written and spoken) — non-negotiable; majority of member interactions are in English

Proficiency in Portuguese, for occasional support of Portuguese-speaking members

Strong written communication skills — warmth, clarity, and motivation through a digital chat interface

Genuine commitment to behaviour change, member empowerment, and lifestyle-based support

Comfortable working within a defined wellness scope and redirecting clinical questions appropriately

A plus if you have:

Experience in lifestyle or wellness coaching (e.g. weight management, behaviour change)

Familiarity with digital health or AI-assisted tools

 

 

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

 

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

 

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.