Merchant Onboarding Manager II

We are looking for a high-impact leader to own the performance, structure, and scalability of Tabby’s SME Sales & Activation Engine.

This is a high-volume leadership role. You will manage a large team of tele-sales and onboarding specialists responsible for acquiring merchants and moving them from "prospect" to "live and transacting." You are not just managing people; you are managing productivity. You will drive efficiency by incorporating technology for pre-qualification, optimizing call cadences, and ensuring our "bread and butter" SME sector scales without chaos.

This role sits above day-to-day execution but requires a deep understanding of sales floor dynamics, funnel mechanics, and operational rigor.