Associate Trainer (Alabang) | Onsite

Philippines·MuntinlupaFull-timemid

OtherAssociate

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Key Responsibilities

Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.

Requirements Summary

Graduate of any 4-year course. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.

Technical Tools

OtherAssociate

~1 min read

→Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.
→Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies.
→Content Development: Demonstrates end to end understanding of content development and maintains appropriate methodology.
→Course Delivery: Possesses effective delivery/training techniques and methods.
→Research Methodology: Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately.

~1 min read

Graduate of any 4-year course.
At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.
Preferably with background or knowledge in Tech Support.
Excellent oral and written communication.