1mo ago
New

WFM Team Lead (BGC Taguig) | Onsite

PhilippinesPhilippines·TaguigFull-timelead
OtherTeam Lead
0 views0 saves0 applied

Quick Summary

Requirements Summary

Amenable to work in shifting schedules.

Technical Tools
OtherTeam Lead

Requirements

~1 min read
  • Amenable to work in shifting schedules. 
  • Amenable to work ONSITE in BGC Taguig 
  • Able to start ASAP 

  • Minimum experience of 4 years with customer service and workforce in the BPO/BPM industry 
  • Bachelors degree in any course 
  • A minimum of 2 years in a leadership role. Must already have experience in a team leader role. 
  • Willingness to work in rotational shifts 

  • Demonstrates understanding of end to end real-time monitoring, forecasting, scheduling, and capacity planning 
  • Technical functional knowledge – adept in adapting to changes in tools and processes – including ASPECT tool, IEX, Genesys, SAP and oracle. 
  • Experience in managing teams 
  • Able to coach, mentor, motivate and interact with people 

Responsibilities

~1 min read

  • →HMO for Employee and 2 Dependents (On Day 1) 
  • →Quarterly performance bonus 
  • →Outstanding career development opportunities 
  • →24 Leaves Annually 

Location & Eligibility

Where is the job
Taguig, Philippines
On-site at the office

Listing Details

Posted
August 3, 2026
First seen
September 28, 2026
Last seen
September 28, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
14%
Scored at
September 28, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

WFM Team Lead (BGC Taguig) | Onsite