Financial Aid Administrator

Reporting to the Director of Financial Aid, the Financial Aid Administrator is responsible for the management and oversight of all aspects of the student financial aid process. The Financial Aid Administrator is also responsible for ensuring compliance with all regulatory bodies. The Financial Aid Administrator is responsible for the day-to-day operations of the financial aid office. A candidate for this position must demonstrate self-motivation, a high degree of organizational skill, a high level of customer service orientation, and a collaborative spirit to be successful in the fast-paced environment associated with being a member of the Division of Student Affairs team.

• →Advises students and parents about financial aid eligibility, federal aid programs, application process and procedures, and financial need in accordance with Title IV Federal regulations
• →Assists the Admissions Team with prospective students by pre-qualifying potential students based on Title IV information accessed through NSLDS
• →Conducts financial needs analysis, determines eligibility for Title IV Federal Aid programs, utilizes and updates database with awards and scheduled disbursements in conjunction with third-party servicer
• →Ensures that awarded financial aid is packaged and disbursements scheduled in accordance with Title IV regulations
• →Performs verification as set by the Department of Education to ensure data accuracy
• →Counsels students and parents on changes to financial aid awards
• →Provides direction to students on how to resolve conflicting information on the ISIR
• →Reviews appeal documents for accuracy and completeness prior to submission to Director of Financial Aid
• →Coordinates with Admissions counselors to provide an effective and seamless student recruitment, entry, and enrollment process
• →Performs exit interviews and loan counseling to students upon graduation

• Baccalaureate degree preferred
• Associate degree required
• Minimum of 1-3 years related and transferable experience required

• Strong customer service and organizational skills
• Computer literate, experience in the Banner financial aid module a plus
• Must be able to multi-task and prioritize work
• Self-starter

• Locally as needed for staff coverage
• May be required to travel overnight for training