Clerk/Cashier

Responsibilities: Register, process & reconcile customer receipts Manage Float Manage Cash in the till Account Balance Reconciliation Provide accounting support Provide underwriting support to the Underwriting Department Specific Policy Serving Duties: 1. Register, process and reconcile receipts • Ensure each client is registered in the system • Review mode of payment and process accurate receipts daily • Print all receipts • Reconcile collection to register verified with records • Create follow ups to cancel or modify receipts • Set registry records as completed on a timely basis • File all receipts 2. Manage float • Check float at the beginning of each session to ensure that it is adequate to meet daily needs • Prepare change list for cash in float • Check float received from sub-cashier for accuracy at hand over 3. Manage Cash in Till • Ensure cash in till matches receipts processed by payment type (cash, cheque, credit card, online bank payment, wire transfers) • Alert management when cash on hand exceed the stipulated amount (XCD 20,000) and requires banking • Process correspondence and other instructions for transactions not approved in the system to management for action 4. Account Balance Reconciliation • Review customer balance and ensure that it is correct • Identify discrepancies to correct balance • Create follow-up, notes and letters as appropriate in support of any and all discussions internally and externally in relation to the work. • Add or reduce interest if customer is in arrears or paid early. • Set alerts where necessary on policies, accounts and claims or set to affect all of these areas where necessary. • Close alerts where the intention has been achieved. 5. Provide support to the Accounts Department • Support the accountants on accounting matters such as, journal entries, preparation of accounting schedules for the preparation of the financial accounts • Prepare schedules and supporting documents • Daily bank deposits • Prepare Income & Receipts schedule • Prepare petty cash analysis schedule • Identify US Exchange, shorts & overs report • Update Charges schedule 6. Provide underwriting support to the Underwriting Department • Support the underwriters in processing underwriting transactions • Support renewals • Support new business applications Requirements Education Standard Required: High School Diploma. CII Certificate in Insurance. Experience Required: At least 2 years in a cashiering and customer facing role. Qualities Required: The clerk must be able to work with customers and prospects in courteous manner and deal with any account issues which may arise efficiently and effectively.