Level II Technician

Sc-Fort Mill-mid
OtherTechnician
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Quick Summary

Key Responsibilities

Resolve service desk requests via phone, email, and web portal Configure and troubleshoot firewalls, switches,

Requirements Summary

5+ years of IT experience or a diploma/degree in Information Technology MSP experience is required Solid hands-on experience with firewalls (Sophos, SonicWall, UDM Pro), switches,

Technical Tools
OtherTechnician
Benefits:
  • Join a Fun & Dynamic Culture! – We believe work should be engaging, co
  • SPIFs - Opportunity for special performance incentive funds (SPIFs) fo
  • Free uniforms
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Company parties
  • Free food & snacks
About the Role:
We are looking for a skilled MSP technician to support small business clients with Microsoft 365, Azure, networking, servers, and security solutions. You will handle service desk tickets, remote and onsite troubleshooting, and network/server administration. If you are self-motivated, love solving problems, and take pride in great customer service — you will fit right in.

Requirements:
  • 5+ years of IT experience or a diploma/degree in Information Technology
  • MSP experience is required
  • Solid hands-on experience with firewalls (Sophos, SonicWall, UDM Pro), switches, and access points
  • Comfortable with network troubleshooting — VLANs, routing, DNS/DHCP, VPNs
  • Experience with server setup and virtualization is a plus
  • Experience with EDR and MDR
  • Microsoft 365, Azure, and Active Directory administration
  • Cloud experience is a plus, especially migrating on-prem servers to Azure or AWS
  • Valid Driver's License
Preferred:
  • CompTIA A+ and/or CompTIA Network+ preferred.
  • NinjaOne RMM and Autotask PSA Experience a plus
 Responsibilities:
  • Resolve service desk requests via phone, email, and web portal
  • Configure and troubleshoot firewalls, switches, and wireless access points
  • Set up and maintain servers (physical and virtual) and core services like AD, DNS, and DHCP
  • Support cloud environments and assist with on-prem to cloud migrations
  • Manage Microsoft 365, Azure, and Active Directory for clients
  • Support EDR/MDR and SIEM platforms for endpoint and security monitoring
  • Travel to client sites when needed
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Location & Eligibility

Where is the job
Sc-Fort Mill-
On-site at the office
Who can apply
Same as job location

Listing Details

Posted
July 23, 2025
First seen
May 6, 2026
Last seen
September 30, 2026

Posting Health

Days active
147
Repost count
0
Trust Level
19%
Scored at
September 30, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Level II Technician