Senior Product Manager

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

• Define and drive the roadmap for key retail application initiatives, including enhancements to core dealership workflows, usability improvements, process automation, reporting, and intelligent product capabilities.

• Identify dealer pain points and unmet needs across retail operations, translating them into clear product opportunities and high-impact solutions.

• Partner with Engineering, Design, and business stakeholders to deliver scalable application experiences that improve dealer productivity, operational efficiency, and customer outcomes.

• Create clear product requirements, user stories, and supporting documentation to enable high-quality execution across the development lifecycle.

• Use qualitative feedback, product usage data, and business metrics to identify areas of improvement and prioritize investments.

• Work closely with cross-functional teams including Engineering, Design, Go-to-Market, Support, and Operations to ensure successful product delivery and adoption.

• Drive product enhancements that simplify workflows, reduce friction, and create a seamless and intuitive user experience across retail applications. • Support the rollout of new capabilities by partnering on enablement, feedback collection, and iteration post-launch.

• Contribute to long-term product strategy by balancing customer needs, technical feasibility, and business priorities.

• Help prepare the product area for future AI-powered and automation-led experiences within dealership operations.

• Minimum 3 years of hands-on Product Management experience, preferably in SaaS, enterprise software, workflow products, or retail/dealership software.

• Strong product sense and customer empathy, with an ability to deeply understand user pain points and convert them into practical, scalable solutions.

• Experience in owning product features or modules end-to-end, from problem definition and requirements gathering through launch and iteration.

• Strong business acumen and strategic thinking—capable of articulating product vision, defining measurable outcomes, and aligning roadmap decisions to customer and company value.

• Analytical and data-driven, with comfort using metrics, dashboards, and user feedback to guide prioritization and product improvement.

• Excellent stakeholder management skills, with proven ability to work across Engineering, Design, Operations, and business teams to drive alignment and execution.

• Strong communication and documentation skills—able to write clear product requirements, articulate trade-offs, and communicate effectively with both technical and non-technical audiences.

• Demonstrated experience using Agile methodologies (Scrum/Kanban) and strong project execution skills.

• Ability to manage ambiguity, prioritize effectively, and make thoughtful trade-offs in a fast-paced environment.

• Technical fluency and comfort working closely with engineering teams; coding is not required, but the ability to understand system constraints, dependencies, and implementation considerations is important.

• Strong negotiation and influencing skills to balance competing priorities and drive the best outcomes for customers and the business.

• Familiarity with automotive retail workflows such as inventory management, pricing, desking, digital retailing, sales, F&I, service, or dealership operations.

• Experience working on workflow-heavy products, enterprise applications, or operational tools used by internal or external business users.

• Exposure to AI/ML-powered product experiences, recommendations, automation, or decision-support systems.

• Understanding of UX principles, design systems, and usability best practices for complex enterprise applications.

• Experience working with platform teams, shared services, or cross functional product ecosystems to deliver integrated user experiences.