Instructional Technologist

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Instructional Technologist

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Engaged Teaching and Learning

Campus Location: SWTCC - Multiple Campus Locations

Job Summary

The Instructional Technologist supports faculty in the effective and innovative use of educational technologies to enhance teaching and learning across modalities. This role blends technical expertise with pedagogical insight, partnering with faculty and the CTLE team to design engaging, accessible, and student-centered learning experiences in face-to-face, hybrid, and online environments.

The Instructional Technologist serves as a consultant, trainer, and thought partner, helping faculty align technology use with learning outcomes, institutional priorities, and best practices in teaching. This position plays a key role in advancing digital literacy and instructional quality at the college in alignment with institutional priorities.

Job Duties

• Faculty Support & Consultation
  • Consult with faculty to identify instructional goals and recommend appropriate technologies and strategies to support student learning.
  • Provide one-on-one and small-group support for faculty using the LMS and related instructional tools.
  • Assist faculty in integrating active learning, assessment, and engagement tools into their courses.
  • Translate pedagogical needs into practical, technology-enabled solutions.
  • Provide support for core instructional technologies (e.g., LMS, video platforms, engagement tools, assessment systems).
  • Troubleshoot instructional technology issues in collaboration with ITS and Digital Learning.
  • Pilot and evaluate emerging technologies to determine instructional value and institutional fit.
• Professional Development
  • Design and facilitate workshops, institutes, and learning communities focused on instructional technology and teaching innovation.
  • Develop clear, accessible documentation, guides, and learning resources for faculty.
  • Model effective instructional practices during trainings and events.
• Collaboration & Strategic Initiatives
  • Partner with instructional designers, assessment staff, librarians, and campus stakeholders to support teaching and learning initiatives.
  • Contribute to college-wide projects related to online learning, digital accessibility, faculty onboarding, and teaching excellence.
  • Track trends in educational technology and teaching practice and share insights with the college.
• Perform other duties as assigned

Minimum Qualifications

• Master’s degree in instructional design and technology, educational technology, higher education, learning sciences, or a closely related field.
  
• Experience supporting faculty or instructors in a higher education or training environment.
  
• Experience with learning management systems and instructional technologies.

Preferred Qualifications

• Experience in faculty development, instructional design, or online learning support.
  
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.
  
• Experience designing and facilitating professional development programs, projects and events.
  
• Experience in community college or access-focused institutions.

Knowledge, Skills, and Abilities

• Understanding of effective teaching practices and adult learning principles.
  
• Strong communication and interpersonal skills, with the ability to work collaboratively with an ever-growing college population.
  
• Demonstrated ability to explain technical concepts in clear, approachable language.

Physical Demands / Working Conditions

• Standard office environment with minimal noise levels.
• A collaborative academic setting with cross-functional engagement.
• Occasional evening/weekend programming.
• Ability to travel for conferences and events.
• Sitting, bending, moving, lifting, and carrying materials that weigh up to 20 pounds.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies: Dr. Brandon Johnson, Director of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.

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