Patient Concierge - 5-star customer service ambassador, full benefits, no weekends

United StatesUnited States·Portsmouthmid
OtherCustomer Service
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Quick Summary

Overview

The primary goal of this position is to ensure patients have a pleasant experience. The patient coordinator accommodates patient’s requests within the guidelines of Virginia Eye Consultants Service Manual.

Technical Tools
OtherCustomer Service

The primary goal of this position is to ensure patients have a pleasant experience. The patient coordinator accommodates patient’s requests within the guidelines of Virginia Eye Consultants Service Manual.

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.

 

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

What We Offer

~1 min read
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay

 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

 

Location & Eligibility

Where is the job
Portsmouth, United States
On-site at the office
Who can apply
US

Listing Details

Posted
May 4, 2026
First seen
May 5, 2026
Last seen
May 24, 2026

Posting Health

Days active
20
Repost count
0
Trust Level
28%
Scored at
May 25, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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tertiary education commissionPatient Concierge - 5-star customer service ambassador, full benefits, no weekends