Fulfillment Operator 2 - 1st Shift

The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich American history. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools helped build America for more than two hundred years. You can learn more about our history here.

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools. Our leading global brands are sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. To learn more about our business lines, visit our website: https://www.homebyames.com/en-us/.

Our Fulfillment Operator 2, is a skilled professional that requires attention to detail, dexterity, physical ability, and coordination to keep up with the fast-paced order preparation area. Operators will monitor, and or operate various pieces of equipment, and perform data entry, to ensure the timely preparation, and final shipment of packages, to meet or exceed customer requirements.

Our eCommerce center is located in Carlisle, PA. 

• →Trained and certified to fulfill orders using the RF device - pulling items from sample areas / pick locations - hand load them onto picking carts to then be staged for packaging/processing.
• →As necessary – Unload items from Import containers and stack onto pallets according to the correct pallet quantity and height. IMPORT UNLOADING.
• →Trained and certified to Operate the following MHE equipment: Walkie/rider and or Pacer.
• →Operate Box on Demand (BOD) machine for the creation of packing boxes
• →Unload/load material using the Pacer MHE unit.
• →Pack and secure products for shipping to Ups/Fed Ex terminals, with attention to detail, and accuracy of packages shipped
• →Demonstrate the understating of machine requirements, and be able to produce at productivity rates consistently to the standards within the department worked
• →Ability to understand the required paperwork to include, but not limited to, pick sheets, customer requirements, special instructions, communication boards, quality visuals
• →Perform operator fundamentals including simple problem solving, identify and fix routine/repetitive problems, notify appropriate support person if unable to solve problem themselves
• →Process custom customer orders through UPS/FedEx/USPS Solutions
• →Ability to collect and verify product for customized orders
• →Process returns in a timely manner
• →Report quality and inventory variances to individual leads and/or supervisors
• →Maintain the facilities, equipment, tools and materials in a neat, clean, orderly fashion, adhering to all sanitation practices
• →Follows all AMES safety policies and procedures, best practices, and OSHA regulations
• →Assists and follows overall company in servicing the customer and meeting all required KPI’s
• →Ability to train (as business dictates) in areas of the operation such as: Returns, Space Create, etc.
• →Operate efficiently in a team setting while communicating in a professional manner with all business associates
• →Assist in any other required operational functions and business dictates
• →Train to pick first level orders with the use of an RF device and pick cart

• Pacer and Walkie Rider Lift Certification
• High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience
• Must be able to complete simple math, to include addition, subtraction, multiplication, and division
• Must be able to read and comprehend simple instruction

Physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to stand on concrete floor with/without floor mats; and use hands to finger, handle, or feel; reach with hands and arms (which may include above and/or below shoulders); bend, stoop, kneel, crouch, or crawl and talk or hear. The employee is regularly required to use left and/or right hand for simple grasping; fine work, pushing/pulling and fast paced assembly. The employee is occasionally required to walk, climb or balance. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate to loud.

The AMES Companies will only employ those who are legally authorized to work in the United States.  The Company does not currently sponsor immigration visas for this role.