Student Support Administrator - Ukrainian Speaking

• Has excellent written and spoken Ukrainian and English
• Speak confidently to a wide range of people over the phone.
• Communicate efficiently and in good English via e-mail and telephone.
• Prioritise tasks and organise their work daily
• Work on Microsoft Office, especially Outlook and Excel.
• You must have a positive interest in the health and wellbeing industry.

·        Enrolling students on their course and send them a welcome e-mail

·        Answering any queries before they begin their course

·        Answering any queries regarding course access issues

·        Processing all cancellation or deferral requests

·        Advising the Director of Studies on any costs or queries relating to students taking time out from their course

·        Rescheduling students

·        Guiding students if they wish to change their specialism and complete new enrolment forms as necessary

·        Issuing students with confirmation letters that they are studying with the college

·        Checking and approving any requests from students concerning additional support in their studies