Host / Hostess (O.C.)

Netherlands·RotterdamOn-sitemid

RetailRestaurant Server

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Quick Summary

Key Responsibilities

• You will efficiently check in our car passengers and/or foot passengers for the journey to Hull, naturally with a smile on your face;• You will welcome,

Technical Tools

RetailRestaurant Server

A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea and Irish Sea, and we employ almost 1,500 people across the business.

P&O Ferries are proudly part of the DP World family; with over 150 businesses across more than 40 countries, DP World is a world-leading enabler of global trade.

P&O Ferries are recruiting a Host/Hostess (on call) to join our Tourist check in team based at our Office in Europoort.

Key responsibilities and duties:

• You will efficiently check in our car passengers and/or foot passengers for the journey to Hull, naturally with a smile on your face;
• You will welcome, register and direct visitors;
• Handle the administrative preparations for the evening crossing;
• Sell bus tickets to and from Amsterdam and Rotterdam and process any other (outstanding) payments;
• Check the validity and authenticity of passports and other travel documents;
• Deal with any issues and (minor) complaints from passengers.

The ideal candidate will:

• A driving licence and your own transport;

Experience in a similar role (hospitality, aviation, catering);
• Flexible working hours, with availability on varying days and times, including weekdays during the day (morning shifts), evenings and weekends;
• Good communication skills and a good command of English and Dutch. Proficiency in German is an advantage;
• Proficient with systems;
• Service- and customer-oriented, accurate and flexible.

Terms of employment:

• An hourly wage conform CBA, including a shift allowance;
• An independent and varied role within an exciting, dynamic and internationally operating organisation with a strong reputation in the market, where initiative and responsibility are valued;
• A varied rota from Monday to Sunday (working hours to be agreed upon). Shifts take place in the morning (approx. 09:00 – 13:00), afternoon and evening (approx. 16:00 – 20:00), as well as at weekends. We are looking for colleagues who are flexible and also regularly available during the day on weekdays;
• The opportunity to join a close-knit, committed team within an open and informal working atmosphere where everyone pitches in;
• Dutch collective labour agreement with good terms of employment.

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando