Engineer- SCCM/Patching

Gurugram, HaryanaFull Timemid

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Overview

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

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At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

A Windows Server Administrator specializing in SCCM and patching is responsible for managing and maintaining an organization's Windows server infrastructure, focusing on software deployment, security updates, and operating system management. They ensure system stability, security, and compliance by leveraging Microsoft Endpoint Configuration Manager (formerly SCCM) and related technologies. 

SCCM Infrastructure Management: Administer and maintain the Microsoft Endpoint Configuration Manager (MECM) environment, including site servers, clients, distribution points, and other components.

Patch Management (Tanium Experience Preferable): Develop and implement strategies for deploying security patches and software updates for Windows servers and third-party applications. Coordinate patch testing, evaluation, and deployment schedules to minimize business disruption and align with maintenance windows. Troubleshoot patch-related issues and ensure high patch compliance across the server fleet.

Software Deployment and Packaging: Create, test, and deploy software applications and packages to servers via SCCM/Tanium. Develop custom software packages and scripts using languages like PowerShell for automated deployments.

Operating System Deployment (OSD): Manage and automate the deployment of Windows server operating systems using SCCM task sequences, boot images, and driver packages. Provisioning experience with Tanium a plus

Windows Server Administration: Perform installation, configuration, and troubleshooting for Windows Server operating systems (e.g., 2012, 2016, 2019). Administer Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Monitor server performance, security logs, and overall system health.

Security and Compliance: Ensure server configurations meet organizational security policies and compliance standards. Collaborate with security teams to prioritize critical vulnerabilities and implement corrective actions.

Reporting and Documentation: Generate customs and regular reports on patch compliance, software inventory, and system health. Maintain detailed technical documentation for Processes, Configurations, and Standard Operating Procedures (SOPs).

Troubleshooting and Support: Provide expert-level support for complex issues related to SCCM, Patching, and Server performance. Work with IT support and other teams to resolve incidents and fulfill requests.

Continuous Improvement: Research and implement new technologies or upgrades to improve the efficiency and quality of system management services. Stay up to date with SCCM/Tanium trends and new features, such as integration with Intune or Azure Update Manager and Autonomous Endpoint Management with Tanium.

Experience: Typically requires 8+ years of experience in Windows Server management/SCCM/ Tanium Tool, with hands-on L3 level experience in large enterprise environments.

Technical Skills:

Strong proficiency with SCCM (MECM)/Tanium, including its architecture, components, and functionalities.

In-depth knowledge of Windows Server operating systems and Active Directory.

Expertise in Patching strategies using Tanium.

Proficiency in scripting languages, especially PowerShell, for automation and reporting.

Experience with SQL queries for SCCM database reporting.

Familiarity with related technologies, such as Microsoft Intune, Azure, and virtualization platforms (e.g., VMware).

Soft Skills: Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Meticulous attention to detail and ability to work under pressure. Strong documentation skills.

Certifications (Preferred): Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or other MCSA/MCSE credentials, Tanium Certification (Tanium Certified Operator/Tanium Certified Administrator.