Partner Program Manager

We are seeking a commercially minded and relationship-driven Partner Program Manager to lead strategic technology and channel partnerships that accelerate revenue growth, expand market presence, and strengthen our technology ecosystem in the UK. This role combines strategic planning, partner relationship management, and supporting go-to-market execution across key IT alliances.

The ideal candidate will understand enterprise IT solutions (cloud, SaaS, cybersecurity, infrastructure), have experience supporting partner-led revenue, and be comfortable influencing senior stakeholders internally and externally.

To be considered for this role, you must have the right to work in the UK.  Visa sponsorship is not available for this role.

• Identify, qualify and onboard strategic IT partners (cloud, software vendors, MSPs, SIs).
• Develop and execute partner alliance strategies aligned with business goals.
• Create joint business plans with target outcomes, KPIs and revenue growth targets.

 

• Act as the primary commercial lead for assigned partners.
• Build and maintain strong executive-level relationships and governance rhythms.
• Conduct regular business performance reviews with partners and internal stakeholders.

 

• Work closely with Sales, Marketing and Product teams to enable partner success.
• Drive partner certification, training, and enablement activities.

 

• Track, analyse and report on partner performance, revenue contribution, and pipeline.
• Work collaboratively to track and report certifications and competencies for EOM partners.
• Monitor and report on monthly, quarterly, and annual rebates, MOUs, and other partner-related programs and investments.
• Track and report on various incentive programs, including MyRewards and PaloPerks, ensuring all relevant metrics are captured.
• Create, distribute, and publish internal content to maintain current processes per partner, facilitating enablement for Operations, Engineering, and other relevant teams.
• Regularly meet with in-house teams, partner channel teams, and distributors to track the pipeline and ensure accurate forecasting. Investigate and resolve misaligned deals to ensure proper hygiene and optimize margins, incentives, and profitability (e.g., OPP vs. REG with Palo).
• Monitor weekly pipeline and registration additions, ensuring that all terms and conditions (T&C’s) are met for various programs (e.g., Palo Alto, NetApp).Provide actionable insights to refine partner strategies and enhance outcomes.
• Manage CRM data and alliance performance dashboards.