Manager, Go-to-Market Coordinators

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. 

We are looking for a Manager of Go-Live Sales Coordinators whose primary goal is to hire, train, and lead Toast’s G0-Live Sales Coordinator team. These Sales Coordinators are responsible for supporting a backlog of business to help move customers through the post-sale, pre-onboarding journey including: collecting financial and business information from the customers, realigning projects with the onboarding team that have gone stale, working cross-departmentally with sales and onboarding and maximizing the volume of projects that move forward each month.

This role will require close partnership with Sales Leadership and POS Onboarding Leadership. In this role, the Go-Live S/C Manager will be responsible for productivity, customer satisfaction, metrics analysis, performance management, and revenue of their team of Coordinators. This includes managing cross-functional relationships with POS Onboarding Consultants and Sales Leaders to find ways that drive the POS Onboarding team’s overall productivity and performance.

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.