Senior Full Stack Engineer, Help Center

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

• →Design, build, deploy, and maintain the Help Center experience through full stack development 
• →Collaborate with UX, PM, QA and Engineering to define, design, and build best-in-class solutions in a complex and fast-moving environment
• →Champion best practices for development, deployment and quality life-cycles
• →Mentor and support other engineers through code reviews, pairing, and technical guidance, contributing to a culture of quality and continuous improvement.
• →Participate in technical design and architecture discussions, helping shape team-level technical direction and tradeoffs.
• →Collaborate with team to plan and estimate work

• 5+ years of experience in software engineering, with a strong background building and maintaining production systems using Java, Kotlin, or other object-oriented languages.
• Strong hands-on experience with modern frontend frameworks such as React 
• Proficient with modern API standards and technologies (e.g. REST, GraphQL)
• Proficient with AI tooling such as Cursor, Claude, and MCP servers
• Proven ability to own complex features or projects end-to-end, from design through production and iteration.
• Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments
• Strong leadership and mentoring skills
• Ability to collaborate effectively across teams and communicate technical concepts clearly to both technical and non-technical partners.
• Focused on delivering positive impact for Toast customers
• Passionate about driving innovation and continuous improvement of our digital support experience
  
  #LI-HYBRID
  #BI-Hybrid

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.