Account Coordinator, ARTHOUSE

United States·New YorkFull Timemid

OtherAccount Coordinator

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Quick Summary

Overview

About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology.

Technical Tools

ecommerceperformance-managementproject-management

About TodayTix Group:

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment.

Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role:

ARTHOUSE specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership. We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets.

We’re seeking a driven and enthusiastic Account Coordinator to join our ARTHOUSE team. In this role, you’ll play a key part in managing client accounts and ensuring the successful execution of marketing campaigns. Your work will directly contribute to campaign performance by facilitating asset delivery, supporting cross-functional collaboration, and maintaining clear communication between teams.

This is a fantastic opportunity for someone who is excited about live entertainment and is looking to launch or grow their marketing knowledge in a dynamic, tech-forward environment. If you're eager to learn and thrive in a fast-paced, collaborative setting, we’d love to meet you.

Please note: This is a full-time and qualified candidate must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

95%+ On-Time Asset Delivery – You ensure creative assets are delivered on schedule to support timely campaign launches.

Consistent Cross-Team Alignment – You facilitate clear and proactive communication between internal teams and clients, resulting in smooth campaign execution with minimal last-minute changes.

High Client Satisfaction – You contribute to strong client relationships by delivering organized, accurate, and timely updates that help build trust and reliability.

Error-Free Execution – You maintain high attention to detail, contributing to digital campaigns launching with zero asset or trafficking errors.

Efficient Project Management – You successfully manage multiple concurrent projects, consistently meeting deadlines and prioritizing effectively.

Clear Documentation & Reporting – You provide timely and well-organized notes, deliverables, and performance summaries that help internal and client teams stay informed.

Manage day-to-day communications with clients and internal stakeholders.

Coordinate closely with the media planner to traffic up-to-date assets and conduct quality assurance on digital campaigns.

Meet regularly with Account Directors to help prioritize and manage ongoing projects.

Prepare presentation decks and materials for weekly client meetings.

Attend client meetings, capture key action items, and relay them to internal teams.

Submit project requests, track timelines, and ensure deadlines are met.

Manage creative development and delivery through tools like Basecamp and Monday.com.

Compile campaign performance data for marketing and media reports.

A collaborative spirit with a passion for marketing and a strong attention to detail.

Familiarity with digital marketing and media buying principles.

Strong organizational skills with the ability to manage multiple tasks and workflows.

Comfortable working with spreadsheets, formulas, and project tracking tools.