Strategy & Operations Associate

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

We're looking for a highly driven Strategy & Operations Associate to join Topsort in Boston/Somerville office. This role sits at the intersection of operations, business execution, problem-solving, and company building. You'll work closely with the leadership  across the company, helping turn ideas into action and ensuring important initiatives actually get done. This is not a role for someone looking to manage from the sidelines. It's for someone who enjoys rolling up their sleeves, figuring things out, and doing whatever is needed to move a business forward.

One week you might be helping evaluate a new market opportunity. The next, you could be building operational processes, coordinating a company-wide initiative, analyzing business performance, supporting a product launch, or solving a problem that's preventing a team from moving faster. You'll have visibility into how a high-growth startup operates, but more importantly, you'll be expected to contribute. 

If you're excited by ambiguity, learn quickly, enjoy solving problems, and want firsthand experience building a company, we'd love to meet you.

• Partner with leadership team on strategic and operational initiatives across the business.
• Drive special projects from idea to execution, coordinating stakeholders and ensuring follow-through.
• Analyze business performance, identify opportunities, and help inform decision-making.
• Build processes, systems, and documentation that help the company scale.
• Support cross-functional initiatives across Operations, Product, Go-to-Market, and Engineering teams.
• Conduct research, gather data, and turn findings into actionable recommendations.
• Help solve operational bottlenecks and improve how teams work together.
• Take ownership of projects that don't fit neatly into a single department but are critical to company growth.

What (we think) you need to be successful - we’re open to not checking all the boxes and be proven wrong by outlier candidates as well! 

• 0–3 years of experience in consulting, operations, business analysis, startups, finance, product operations, project management, or a related field.
• Recent graduates with exceptional academic or entrepreneurial are encouraged to apply.
• Experience with data analysis, AI tools or business intelligence platforms is a plus.
• Ability to thrive under pressure and operate under a fast paced environment with intensity.
• Fearless attitude - ability to dive into the unknown, research and quickly learn about a new topic and become a subject matter expert on it.
• Comfortable operating in ambiguity and figuring things out independently.

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.