AI Software Engineering Intern

• Must be local to Raleigh/Durham, NC Area. This is a hybrid role at least 2-3 days a week in person. 
• Knowledge of developing AI systems.
• Agentic System Knowledge (Prompt Engineering, LLM, RAG, Vector Databases)

• Participate in the design and definition of a new “POD” operating model, in which each solution/feature is developed end-to-end within a dedicated environment combining architect, business analyst (BA), and product manager/product owner roles, with QA support.
• Help identify and document the key human “gateways” within an otherwise AI-driven development process — the points where human review, decisions, or approvals are required.
• Assist in piloting the POD concept on a sample feature or solution to validate the model before broader rollout.
• Help create supporting process documentation, templates, and guidelines for how PODs are formed, and operated.
• Work with architects, BAs, product managers/owners, and QA to gather input and refine the process based on real usage.

• Gather input from multiple internal teams on existing business requirements document (BRD) practices, templates, and tools currently in use across the organization.
• Analyze and consolidate scattered, team-specific documentation practices into a standardized approach that works across teams.
• Design, build, and test a new “BRD Creation” skill for the AI Dev Portal, as the companion to the existing BRD Review skill.
• Run and iterate on pilot tests of the skill using real or representative use cases.
• Present findings and drive buy-in from internal stakeholders to support adoption of the new skill.

• Gather validation and feedback from teams that have been using the BRD Reviewer skill over the past several months.
• Analyze usage feedback to identify gaps, pain points, and improvement opportunities.
• Implement enhancements to improve the skill’s accuracy and performance.
• Validate improvements with stakeholders and document the updates made.

• Participate in the design, development, implementation, testing, and maintenance of systems supporting a variety of applications and business-critical functionality.
• Work directly within the agile development team and stakeholders to help with existing requirements, adhere to timelines, and meet deliverables.
• Learn about TGCS product offerings and how clients use them.
• Learn about how TGCS products go from an idea to a fully-fledged product.

• Currently pursuing Computer Science/Engineering major in Undergraduate Studies 

• Excellent analytical skills 

• Ability to work in a fast paced, team-based environment 

• Strong communication and interpersonal skills, including the ability to gather and synthesize input from multiple stakeholders and teams 

• Programming and analytical skills, problem determination and debugging, attention to detail, teamwork and excellent communication skills. 

• Comfort working on process design and documentation in addition to technical tasks 

• Effective verbal and written communication, able to read, write, and speak English proficiently 

• Participation in agile SDLC; usage of agile project management tools 

• Ability to use code versioning tools like Git, SVN, etc. 

• Software development experience with Java, C++, or similar 

• Modern web development experience, including application of HTML5, JavaScript, CSS, and various JS frameworks such as Angular, React, or Vue.JS. 

• Experience with business analysis, requirements gathering, or process/workflow design 

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.