Software Engineering Manager

Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply.

Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.

As a Software Engineering Manager you will:

Own delivery, quality, and team health for one or more product:

• Delivery and execution. Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.

• The team. Hiring, performance, compensation, career development, and the hard conversations. You take action early.

• Technical fluency. You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.

• Product reality. You know the architecture, the backlog, your customers, and how the product performs in the market.

• Production support. You own customer escalations affecting your scope and meet SLAs.

• 5-10+ years in software development, including 3-10 years in leadership or manager role.

• Bachelor's degree in computer science, Engineering, or equivalent.

• A strong software engineering background with a track record of shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.

• Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and when needed exited engineers.

• Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.

• Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.

• A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.
• Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs.

• Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.

• Retail, payments, POS, or other transaction-critical systems experience.

• Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.

• Experience leading distributed or multi-site teams.