Hardware Engineering Intern

The Hardware Engineer Intern will support the testing, validation, deployment, troubleshooting, support, and lifecycle management of store technology hardware platforms. This role will focus on Point-of-Sale (POS), self-checkout, store controller, and peripheral hardware operating across multiple environments.

The intern will partner with Hardware Engineering, Infrastructure, Software Engineering, and Field Support teams to validate hardware compatibility, troubleshoot technical issues, support deployments, and help ensure the reliable operation of business-critical retail systems.

• →Support hardware validation and certification activities for Toshiba devices.
• →Assist with deployment, configuration, and testing of POS terminals, self-checkout systems, and store technology devices.
• →Troubleshoot hardware, operating system, and peripheral issues in laboratory and production environments.
• →Perform root cause analysis for hardware-related failures and system incidents.
• →Execute hardware compatibility, reliability, and performance testing for new devices and peripherals.
• →Support operating system migrations, hardware refreshes, and technology modernization initiatives.
• →Maintain technical documentation, hardware standards, and configuration records.
• →Collaborate with software, infrastructure, networking, and field support teams to resolve technical issues.
• →Analyze incident trends and recommend hardware reliability improvements.
• →Participate in the evaluation, certification, and testing of next-generation retail hardware and store technology solutions.
• →Support pilot programs, deployments, and post-implementation validation activities.
• →Perform other related duties as assigned.

• Currently pursuing a degree in Electrical Engineering, Computer Engineering, Computer Science, Information Systems, or a related field.
• Strong problem-solving skills.
• Ability to troubleshoot technical issues and identify potential root causes.
• Strong attention to detail.
• Effective written and verbal communication skills.
• Ability to work effectively both independently and as part of a cross-functional team.
• Interest in hardware, systems, technology infrastructure, or technical troubleshooting.
• Ability to work a hybrid schedule 15-30 hours per week during the internship program.

• Experience working with hardware devices, computer systems, or peripheral equipment.
• Familiarity with Point-of-Sale (POS) systems or retail technology.
• Experience with hardware validation, certification, or system integration testing.
• Familiarity with operating systems and hardware/software interactions.
• Experience troubleshooting hardware, software, networking, or peripheral issues.
• Exposure to root cause analysis or technical incident investigation.
• Interest in self-checkout, payment systems, store controllers, or other retail technology platforms.

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.