Records Management Specialist II

Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. Our teams support critical federal missions through collaboration, innovation, and operational excellence while building lasting partnerships with our customers, employees, and industry partners.

TJFACT is seeking to hire a well-qualified Records Management Specialist II to join our team in support of U.S. Environmental Protection Agency in Dallas, TX.

This contract will provide onsite records management, enterprise content management, digitization support for records within the programs, and support conversion efforts for the operation of the centralized Region 6 Center.

• →Responsible for records management and experience in using automated information systems but does not involve supervision of other staff.
• →The RMS position provides technical support for the records management program, records centers, or other record information services under the supervision of a Records Information Manager.
• →The RMS II will be proficient in Microsoft Outlook and Microsoft Teams, Database administration, procedure development, and record management problem solving. Specific technical duties may vary according to the needs of the work site and include response to inquiries and use of automated systems.
• →The RMS level II would be used for a multitude of tasks in a records center in support of a RIM level. Because of training and documentation, the incumbent will need to possess a highly developed oral and written skill set that focuses on attention to detail. This position will also be responsible for the following:
• →Records center content including the current Versatile tracking system
• →Electronic records management
• →EPA Regional records and program file plans
• →Confidential Business Information
• →Record Center documentation
• →Records Liaison to customers in a service bureau environment
• →Understanding of basic records concepts, organization and the ability to follow processes.

Required Qualifications

• →Pervious customer service experience
• →Experience in records or data management
• →Proficiency with either of the most current versions of Microsoft Windows (i.e. Windows 10, Windows 11).
• →Previous training experience with the ability to write training modules.
• →Excellent interpersonal and oral skills with the ability to interact with all levels of personnel.
• →Some experience with electronic records
• →Ability to work in a team environment
• →Possess minimum Public Trust

Preferred Qualifications

• A college degree is preferred.
• Training and electronic records experience