Resource Manager (Remote)

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Reporting to the Manager, Resource and Vendor Management, the Resource Manager is responsible for the strategic sourcing and scheduling of Professional Services business across one or more technical practices. In addition to managing the master schedule, the Resource Manager is responsible for enterprise reporting, including, but not limited to, demand planning and forecasting.

• →Independently source and schedule resources for Professional Services projects based on the project timeline and technical skill set required for each role.
• →Strategically manage the master calendar to maximize utilization, revenue, customer satisfaction, and enablement opportunities.
• →Respond to scheduling change requests from Project Managers and rebalance the calendar with each iteration.
• →Interpret SOWs and supplemental information from a pre-sales engineer to determine resource requirements.
• →Serve as the administrator for the central scheduling tool.
• →Identify opportunities that need to be outsourced and work with Partner Enablement to source and schedule a subcontractor.
• →Author Work Orders for sub-contractor resources.
• →Conduct weekly demand and capacity planning exercises and advise business leaders on the type of resources that need to be onboarded to meet demand.
• →Provide regular utilization and delivery forecasts to business leaders within the organization.
• →Understand the roles and domain skills for the technical practice you represent.
• →Update and maintain the engineering skills base.

• B.S. or B.A. degree from an accredited university, or equivalent experience.
• Minimum 5 years of experience as a Project Scheduler, Project Analyst, or Resource Manager within a Professional Services Organization, preferably at an IT-centric company.
• Strong experience conducting business in an ERP and/or PSA.
• Experience with project scheduling software.
• Ability to analyze an SOW and Project Plan to determine resource requirements and allocations without assistance.
• Strong relationship builder with exceptional interpersonal and communication skills; proven self-starter who works well both independently and in a team environment.
• Comfortable managing multiple priorities and changing them, and meeting deadlines in an entrepreneurial environment.
• Demonstrates ability to work creatively and collaboratively with senior leadership team to achieve company goals; assertive and tenacious in style, but respectful of others, and skilled in navigating competing organizational priorities and agendas.
• Proven analytical abilities and using data/facts for decision-making.
• Working knowledge of NetSuite preferred.
• Working knowledge of Smartsheet preferred.

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.