Director, Digital Consulting | Transformation (Remote)

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

The Director, Digital Consulting – Transformation is a senior consulting leader who serves as the named Digital Account Lead for an assigned portfolio of strategic accounts, while bringing a distinctive specialization in enterprise transformation strategy, operating models, business cases, and complex program mobilization.

This role is part of Trace3's Digital Account Lead leadership model. The Director leads assigned strategic accounts by owning the integrated Digital Consulting strategy, executive relationships, responsible growth, engagement health, delivery quality, escalation management, value realization, and reference ability. The Director brings a distinctive Transformation domain spike while orchestrating the full strength of Trace3 across Digital Consulting, Regional Account Leaders, Business Units, practices, partners, and delivery teams.

• →Own account growth, executive relationships, and delivery quality for assigned strategic accounts
• →Build and operationalize a comprehensive account view, including stakeholder maps, initiative maps, account maturity, relationship health, pursuit history, and whitespace opportunities
• →Convert isolated engagements into multi-domain, multi-outcome transformation programs
• →Serve as the named Digital Account Lead for assigned strategic accounts and act as the senior Digital Consulting owner for the overall client outcome
• →Build and maintain the account strategy, executive relationship plan, account roadmap, opportunity priorities, and cross-domain expansion thesis
• →Originate, qualify, shape, and advance pursuits that align to client priorities and available delivery capabilities
• →Orchestrate Regional Account Leaders, sales teams, domain specialists, practice leaders, Business Units, partners, and delivery leaders around one integrated account strategy and client experience
• →Maintain sufficient proximity to every active engagement to independently understand delivery health, client sentiment, scope, financial position, major dependencies, risks, solution integrity, and progress toward the business case
• →Establish a risk-based oversight cadence and participate directly in working sessions, quality reviews, steering forums, solution reviews, and client meetings at the level necessary to form an independent view rather than relying solely on summarized reporting
• →Serve as the senior Digital Consulting escalation owner for assigned accounts by establishing the facts, aligning the recovery team, clarifying decision rights, communicating transparently, and driving a time-bound stabilization plan when material delivery or client-confidence risks emerge
• →Confirm that delivered work remains aligned to the intended business case, architecture or solution intent, adoption plan, and measurable outcomes
• →Convert successful approaches, delivery lessons, recovery patterns, and account insights into reusable offerings, playbooks, standards, reference patterns, and intellectual property for broader practice adoption
• →Bring in peer Directors and specialists when another domain is required. On accounts led by another Director, operate as the domain lead within the named Digital Account Lead's account strategy and governance model

• Oversee complex, multi-workstream programs; champion project management excellence, set quality expectations, and ensure governance, risk management, and value realization
• Lead executive communications and steering forums; maintain transparent visibility into scope, schedule, budget, RAID, dependencies, decisions, and benefits
• Establish and maintain governance structures that clarify scope, assumptions, dependencies, decision rights, escalation paths, value measures, and risk ownership across complex engagements
• Maintain portfolio financial performance, including forecasting, margin, and investment trade-offs, within approved budgets
• Build business cases that connect transformation recommendations to measurable value drivers, investment requirements, delivery trade-offs, benefits realization plans, and executive decision points
• Partner with Enterprise Architecture and Industry AI Directors when delivery assurance or recovery requires technical, architectural, AI, data, governance, or domain-specific intervention

• Lead, mentor, and develop high-performing consulting teams; set expectations, provide feedback and coaching, and support promotions and succession
• Evolve methods, playbooks, and delivery toolkits; drive continuous practice improvement
• Create leverage by codifying consulting methods, delivery patterns, executive narratives, and reusable assets for broader practice adoption

• Bachelor's degree (Master's preferred) in Business, IT, Computer Science, Engineering, or related field
• 12+ years in management or technology consulting
• Demonstrated account ownership, revenue growth, and program delivery across technology transformations
• Proven success leading executive pursuits and crafting proposals, SOWs, and LOEs; consistent attainment of revenue and margin targets
• Practical knowledge across technology domains, including cloud platforms, infrastructure, cybersecurity, business applications, software development and integration, AI, and platform engineering
• Executive presence with strong written, verbal, and presentation skills; ability to influence diverse stakeholders and lead steering-committee forums
• Demonstrated ability to lead structured consulting methods across discovery, current-state assessment, future-state design, roadmap development, business case creation, program planning, risk identification, and executive readout development
• People-leadership experience building consulting teams and a culture of feedback and performance
•  Certifications that strengthen delivery and consulting rigor, such as PMP, PgMP, Agile, Prosci, ADKAR, ITIL, or similar credentials
• Experience shaping transformation programs in one or more priority industries such as healthcare, financial services, public sector, technology, manufacturing, or other complex enterprise environments
• Experience building account playbooks, executive briefings, transformation diagnostics, maturity assessments, reusable assets, or packaged consulting offerings

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.