Localization Project Manager － Korean speaker

• Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs

• Identify/understand project requirements

• Manage simple and complex projects:

o Placing jobs, setting up jobs; calculating and assigning budgets

o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices

o Creating purchase orders

o Conduct final eye and project delivery upon graduation on regular, special and sample projects

o Final check of deliverables against initial instructions

o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry

• Create and track schedules for individual projects and departments

• Log costs, scores, and general job information onto spreadsheets

• Create project plans for internal and external use

• Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts

• Identify and set up linguistic teams

• Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists

• Manage, create and maintain specific accounts Translation Memory & Glossary

• Create and maintain reference material

• File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.

• Communicate with clients and attend client calls when required

• Analyze client feedback/root cause and drive appropriate actions

• Assist, support and manage Compliance Report investigations

• Actively participate in the implementation of preventive actions

• Actively participate in the creation of immediate corrective and preventive actions

• Share knowledge and expertise with internal and external stakeholders

• Suggest improvements and innovation for existing processes

• Solve technical issues in collaboration with the appropriate support team

• Identify root causes and communicate findings to the rest of the team

• Handle escalations

• Identify and anticipate risks (severity, likelihood, early detection)

• Communicate potential failure modes to stakeholder

• Act to avoid identified failure modes

• Support training trainees (e.g. non-linguistic final eye graduation)

• Support trainees, Project Assistants and Project Coordinators managing basic jobs

• Liaise with internal Machine Translation team for set-up and training

• Utilize internal technology effectively

• Aid Project Coordinators and other Project Managers in daily tasks as needed

• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

• Monday to Friday, 8 working hours between 9:00 AM and 6:00 PM including a 1-hour break

• 2 days off per week (weekends and public holidays)

• Paid leave (15 days in the first year) and birthday leave

• Permanent contract after a 6 month probation period

• Office location: 17/F & 18/F TransPerfect Korea, Gwanghwamun Bldg. 149 Sejong-Daero Jongno-Gu, Seoul 03186.

• Annual health check-up (once per year)

• Free coffee, tea and fruit

• Holiday gift

• Employment discount offer

• Company events