Data Processing Success Associate

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  
 
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 

• Must exemplify TreviPay’s Mission and Values. 
• Meet or exceed department metrics, program Service Level Agreements (SLA), and department Service Level Standards (SLS)
• Welcome change and adapt positively to internal and external changes as well as drive change as needed. 
• Dedicated to actively engaging in building rapport with internal parties to provide an accurate and timely experience, resulting in increased program engagement.
• Illustrate initiative by proactively contacting and responding to requests for information.
• Complete assigned learning before the due date while actively participating in learning sessions. 
• Successfully operate production printers, card embossers, fax machines, and scanners.
• Consistently complete all daily tasks and assignments.
• Daily review completed work for accuracy prior to submission.
• Comply with data integrity and security policies.
• Perform other duties as assigned by leadership.
• Provide timely, accurate, and comprehensive responses and resolutions to common questions and issues regarding supported programs, systems, processes, and procedures. 
• Accurately prepare, organize, and key in a minimum of 150 electronic invoices for processing a day, with less than 1 % error rate per program

• Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience.  
• Frequently move office supplies and small computer equipment weighing up to 10 pounds across the embossing area. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Minimum one year of Data Entry experience and able to key a minimum of 10,000 ksph is preferred but not required.
• Motivated and enthusiastic.
• Proven ability to assess, prioritize, and balance daily workload while using personal judgment and strong decision-making skills.
• Organized and self-sufficient with moderate supervision needed and the ability to communicate a summary of completed tasks to leaders.
• Strong attention to detail and accuracy required.
• Coachable with the ability to improve performance based on feedback.
• Proficient with Outlook, Word, and Excel.
• Strong critical thinking and analytical skills and ability to work in a collaborative team and independent environment.
• Professional written and verbal communication skills.