Director, Receivables Strategy and Performance
Quick Summary
recruitment, retention, succession planning, and capability development.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Director, Receivables Strategy & Performance owns the strategy, standards, and performance discipline of receivables across TreviPay’s full client portfolio within the Global Operations Center of Excellence. As collections execution integrates into vertically aligned Customer Experience (CX) teams, this role keeps the receivables discipline unified and high-performing — setting the direction for how TreviPay collects (segmentation and treatment strategy, escalation playbooks, performance standards, and tooling), developed in close partnership with Credit & Risk and informed by portfolio behavior scoring and risk analytics, while CX leaders own day-to-day execution and the client relationship and Credit & Risk owns credit policy, risk appetite, and exposure limits. Reporting to the VP, Operational Excellence, the Director leads through influence rather than direct ownership of the collectors, is accountable for holding and improving AR performance as it integrates into the verticals, and directly leads the consolidated Cash Management and Arbitration/Disputes functions that together form TreviPay’s receivables disciplines.
Responsibilities
~1 min read- Collections & Treatment Strategy Design
- Collections Risk & Exposure Management (with Credit & Risk)
- DSO / Past-Due / Write-Off Management
- Portfolio Health Analytics & Forecasting
- Influence Without Authority
- Cross-Functional Standard-Setting
- People Development & Leadership Growth
- Executive Presence & Communication
- Data Analysis & Quantitative Reasoning
- Collections Tooling & Automation Strategy
- BI & Reporting Platform Proficiency
- Process Standardization & Governance
- Cross-Regional Collaboration (Multi-Site / Follow-the-Sun)
- Stakeholder Engagement & Relationship Building
- Adaptability & Growth Mindset
Requirements
~1 min read- 8+ years of progressive leadership experience, with demonstrated experience setting collections/receivables strategy across a multi-client or portfolio book of business.
- Deep command of AR portfolio management, exposure control, and the levers behind DSO, past-due, and write-offs.
- Proven ability to drive standards and results through influence, without direct authority over the teams executing the work, supported by strong analytical and reporting capability.
- B2B payments or transactions industry background preferred.
- Exposure to a Center of Excellence or similar shared-service governance model preferred.
- Bachelor’s degree or equivalent work experience required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
Location & Eligibility
Listing Details
- Posted
- August 7, 2026
- First seen
- August 7, 2026
- Last seen
- August 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 70%
- Scored at
- August 7, 2026
Signal breakdown

TreviPay is a global leader in B2B payments and invoicing solutions, enhancing business performance through innovative technology.
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