Compliance Manager

Deputy to the Chief Compliance Officer & MLRO
Owl Payments Europe – Dublin

4 days per week in the office

The Tripadvisor Group connects people to experiences worth sharing and aims to be the world’s most trusted source for travel and experiences. Through its portfolio of brands including Tripadvisor, Viator, Owl Payments and TheFork, the Group leverages technology, trusted content, and global partnerships to connect millions of travellers with experiences, accommodations, restaurants, and travel services.

Owl Payments Europe (OPEL) is the regulated payments institution supporting the Tripadvisor marketplace ecosystem across Europe.

Owl Payments Europe is seeking a Compliance Manager to act as Deputy to the Chief Compliance Officer and Money Laundering Reporting Officer (PCF-12 & PCF-52).

This role will support the management and execution of OPEL’s regulatory compliance and AML/CTF framework and ensure the firm continues to meet its obligations as an authorised Payment Institution regulated by the Central Bank of Ireland.

Reporting to the Chief Compliance Officer/MLRO, the Compliance Manager will play a key role in implementing compliance monitoring, supporting regulatory engagement, managing financial crime oversight, and ensuring compliance processes are embedded across the organisation.

The role provides operational leadership within the Compliance and Financial Crime function and acts as a key escalation point within the team.

• →^{Compliance Framework}
• →Support the implementation and ongoing maintenance of the firm’s compliance governance framework, including policies, procedures, risk assessments and compliance monitoring programmes.
• →Assist in preparing Board and senior management compliance reporting, including metrics, regulatory developments, and key compliance risks.
• →Support the development and execution of the Annual Compliance Plan and compliance assurance testing.

Support the MLRO in overseeing the firm’s AML/CFT framework, including:

• Customer Due Diligence (CDD) and onboarding oversight

• Transaction monitoring and financial crime risk assessments

• Suspicious Transaction Reporting processes

• Financial crime policy development and implementation

Assist with investigations and regulatory reporting where required.

• Support interactions with the Central Bank of Ireland and other relevant authorities, including regulatory submissions, supervisory requests and thematic reviews.
• Monitor regulatory developments impacting payment institutions including PSD2, AML legislation, Irish Payments Regulations and EU regulatory developments.
• Compliance Monitoring & Assurance
• Lead the execution of compliance monitoring reviews, ensuring controls are operating effectively across key regulatory areas including:

  • AML/CFT

  • Consumer protection

  • Payments regulations

  • Governance and outsourcing oversight

Coordinate responses to internal audit, regulatory reviews and compliance assurance activities.

Work closely with Technology, Operations, Legal and Product teams to ensure compliance considerations are integrated into business processes and system design.

Support the development of compliance requirements within payments infrastructure, transaction monitoring systems and regulatory reporting frameworks.

• Deliver internal training programmes covering AML, financial crime, regulatory compliance and conduct risk.
• Promote a culture of compliance and risk awareness across the organisation.

A strong compliance professional who can operate in a regulated fintech or payments environment, capable of translating regulatory requirements into practical operational processes.

You will have:

• Experience working in compliance, AML or financial crime within a Payment Institution, EMI, fintech or financial services firm

• Strong understanding of Irish and EU regulatory frameworks applicable to payments

• Experience implementing compliance monitoring programmes and compliance risk assessments

• Ability to work with cross-functional teams in a technology-enabled payments environment

• Strong analytical, organisational and communication skills

• Degree in Law, Finance, Business, Compliance, Risk Management or related field

• Experience in regulatory compliance, AML or financial crime within financial services

• Knowledge of PSD2, Irish Payments Regulations, AML/CFT requirements and Central Bank of Ireland expectations

• Experience preparing regulatory or compliance reporting

• Ability to work effectively with senior management and operational teams

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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