Junior Salesforce Administrator

Who We Are 

Trusscore is a material science company focused on developing sustainable building materials. 

We're starting a journey to change the way people build buildings and the environmental footprint left behind when they do. Already an established innovative building materials manufacturing company, Trusscore is now preparing to take things to the next level by focusing on R&D and bringing innovative material science to our formulations—making our products functional and beautiful. 

As one of the leading polymer panel manufacturers in North America, we are dedicated to environmental sustainability and make it a focus of our manufacturing process. We succeed by manufacturing and delivering the best in high-value, zero-waste, quality products in an ever-evolving marketplace. By integrating innovative material science into products to meet new demands we will leave traditional alternatives behind. 

Building on a winning track record of 300% revenue growth over the past 5 years, we need the right talent to take the next big steps. 

About The Role

Are you excited about technology, problem-solving, and helping businesses run smarter? We’re looking for a motivated and curious Junior Salesforce Administrator to join our team! This is the perfect opportunity for someone eager to launch their career in the Salesforce ecosystem, gain hands-on experience, and grow into a high-impact role.

Location

This is a Hybrid position at our Kitchener, ON Communitech location. Must be available to work 1-2 days/week from our Kitchener office, and remaining days will be work from home.

What You’ll Do

As a Junior Salesforce Administrator, you’ll play a key role in supporting and improving our Salesforce platform. You’ll collaborate with team members across the business to ensure users have a seamless experience and the tools they need to succeed.

• Assist in maintaining and enhancing our Salesforce platform
• Help manage user accounts, profiles, roles, and permissions
• Support users by troubleshooting issues and answering questions
• Support data quality efforts, including data imports, cleanup, and validation
• Assist with configuration activities such as fields, page layouts, and flows
• Participate in testing and deploying new features and updates
• Document processes and contribute to best practices
• Create and maintain reports and dashboards

What We’re Looking For

We’re more interested in your attitude and willingness to learn than years of experience!

• Bachelor’s Degree or comparable College Diploma in IT, Business or related field
• Fundamental understanding of Salesforce
• Salesforce Certified Platform Administrator I
• Strong problem-solving and analytical thinking skills
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively
• Eagerness to learn new tools and technologies
• High attention to detail and organization

Nice-to-Have Skills and experience:

• Experience with reports & dashboards
• Understanding of data modeling (objects, fields, relationships)
• Familiarity with Flow Builder (record-triggered flows, screen flows, orchestrations)
• Experience with Salesforce Pardot / Marketing Cloud Account Engagement (lead nurturing, email campaigns, forms, and prospect management)
• Understanding of data import tools (Data Import Wizard, Data Loader)
• Familiarity with Salesforce Agentforce and AI capabilities
• Experience with data tools (Excel, Google Sheets, etc.)
• Working knowledge of SOQL (querying data)

Why Join Us?

• Hands-on experience with a leading CRM platform
• Opportunity to make a real impact early in your career
• Supportive team environment with mentorship opportunities
• Career growth and certification support

Compensation 

• Salary Range: $50,000 - $60,000 CAD per year.
• Comprehensive Benefits that start on day one! 
• Stock Option grant for all new full-time employees.

Position Opening 

• This is a current active vacancy.
• This position is posted publicly for external candidates; and current internal employees at Trusscore.

Internal Trusscore Employee applicants 

• If you're a current regular full-time Trusscore employee and interested in applying to this position, please notify your manager so they're aware; and email our Talent Acquisition team at: hiring@trusscore.com. 

Employee Referrals 

• If you're an external candidate and referred by a Trusscore employee for this position, please enter the employee's full name in the "Referred By" field. 

AI Disclosure 

• Please note that we may use AI tools as part of our recruitment process for this position to enhance efficiency and improve candidate experience.