$93,000 – $100,000/yr

Logistics Operations Manager - San Francisco/Mountain View, CA

Mountain Viewmid

OperationsOtherOperations ManagerLogistics Operations Manager

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Quick Summary

Key Responsibilities

able to identify the root cause of a problem, prioritize how urgent / important it is, structure the key elements and exercise sound judgment in solving it.

Requirements Summary

Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness,

Technical Tools

OperationsOtherOperations ManagerLogistics Operations Manager

About the Role

~1 min read

Build, manage and continuously improve the process related to our order fulfillment service with an eye on efficiency and efficacy
Hire and continually develop a happy, high-performing team of hourly staff that run the facilities and execute on the order fulfillment process
Maintain and manage adherence to SOP documentation on how to operate the facilities (cleanliness, customer service, etc.)
Manage the P&L for each facility, setting up processes to ensure strong financial discipline, audit and improvement on cost line items
Support the success of customers including facilitating efficient onboarding, addressing onsite support issues, developing relationships with 3PLs and working with sales to backfill vacant kitchens quickly
Communicate with stakeholders to shape product roadmaps, resolve escalated issues from internal teams and escalate customer concerns ensuring a strong customer feedback loop

Strategic Problem Solver: able to identify the root cause of a problem, prioritize how urgent / important it is, structure the key elements and exercise sound judgment in solving it. Not scared by numbers (but doesn’t have to be a data scientist).
Process Builder / Manager: able to build scalable, highly efficient solutions to complex problems, competent at managing and improving processes on an ongoing basis and using data to monitor and improve performance.
Real-time Operations Manager: able to scalably keep a finger on the pulse at all times and when fires happen, able to be highly responsive, decisive and exercise a strong bias to action to quickly, tactfully resolve issues.
People Manager: employee-obsessed, understands what it takes to build, support and lead a large, minimum-wage workforce and develop them into a highly motivated, happy and high-performing team.

What We Offer

~1 min read

✓Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.

✓Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.

✓Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.

✓Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.

We’re looking for a dynamic, operations-focused Operations Manager to grow Picnic’s presence in the Bay Area. This role is split between our San Francisco / Mountain View office and the field, combining in-office collaboration with time out in the community meeting people, building relationships, and growing Picnic’s local presence.

The base salary range for this role is $93,000 - $100,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.