Operational Support Manager

• Influence strategic decisions and lead meaningful change in a complex operational environment
• Join an inclusive leadership team with genuine career growth opportunities
• Permanent fulltime role, located in Kangy Angy NSW
   

UGL Transport is looking for an experienced and motivated Operational Support Manager to join our NSW Passenger team supporting one of Australia's newest passenger rail fleets.

This is a unique opportunity to step into a highly influential role where you will partner with customers, operational leaders and technical specialists to drive operational performance, continuous improvement and exceptional customer outcomes.

The Opportunity:

As the Operational Support Manager, you will provide leadership across key governance, reporting, customer engagement and change management functions. You will also play an integral role in supporting the ongoing success of the Mariyung Fleet while helping deliver safe, reliable and efficient rail services for customers across New South Wales.

Key Responsibilities:
 

• Lead operational governance and customer reporting activities.
• Manage customer and stakeholder relationships.
• Oversee incident reporting and attribution management processes.
• Drive operational excellence and continuous improvement initiatives.
• Support strategic projects, Engineering Change Requests and business enhancements.
• Work closely with maintenance, engineering, operational and project teams to achieve performance objectives.

Introduce a new member of staff at UGL Resources and not only could you be giving someone a rewarding new career, you'll also earn yourself $1000 to $3000 if they fill one of our vacant positions.

Terms & Conditions Apply