People and Culture Officer: Offboarding and Staff Transition Support (NOB/ P2), Lilongwe, Malawi, On-site.

The Malawi Country Office is implementing the outcomes of the Programme Budget Review (PBR), which involves significant structural changes. The Office requires dedicated operational and coordination People and Culture (P&C) support to ensure respectful, timely and policy-compliant offboarding of affected staff during and after PBR implementation, while maintaining staff wellbeing, continuity of services and effective coordination with internal, regional and global support mechanisms.

The People and Culture Officer on stretch assignment will support offboarding, staff transition planning and post-PBR follow-up, including separation guidance, staff support, tracking of affected staff separation cases on service gateway, and support with local exit clerance with the various sections/ offices. 

A qualified people and culture staff member will temporarily join the People and Culture team in Malawi to coordinate offboarding during and after PBR implementation, provide timely guidance on entitlements and exit processes, liaise with relevant offices including GSSC, and strengthen documentation, handover, exit processes, coordination with local, regional and HQ offices as well as knowledge management.

Your responsibilities during the stretch assignment will be structured to ensure realistic and achievable outcomes while fostering your learning and professional development. It will include but are not limited to:

• Support the implementation of the PBR offboarding and staff transition plan for affected staff, ensuring timely follow-up, clear communication and accurate tracking of agreed actions.
• Conduct individual check-ins and provide separating staff with first-line guidance on separation processes, notice periods, entitlements, documentation requirements and referral pathways, in coordination with relevant UNICEF offices and service providers.
• Conduct exit interviews with separating staff.
• Follow up on separation and offboarding actions with staff members to ensure timely completion of offboarding actions,
• Maintain an offboarding tracker covering affected staff, key dates, support needs, documentation status, referrals and pending follow-up actions.

• Contribute to staff engagement sessions, clinics, briefings and one-on-one consultations on offboarding, entitlements, career transition and available support measures.
• Identify recurring staff concerns, escalate issues requiring attention and support timely responses in line with UNICEF values and policies.

• Coordinate with P&C colleagues, Operations, Regional Office, GSSC and other relevant stakeholders to ensure smooth administration of separation and transition actions.
• Prepare and maintain process notes, frequently asked questions, briefing materials, checklists and knowledge products to support consistent offboarding guidance.
• Support handover planning and knowledge transfer for staff exiting or transitioning from abolished posts, including documentation of critical functions and pending deliverables.
• Provide periodic updates to the P&C Specialist, Representative and P&C team on implementation progress, risks, bottlenecks and recommended follow-up actions.

• A university degree (bachelor’s degree or equivalent) is required in human resource management, business management, international relations, psychology or a related field.

• A minimum of three to five years of relevant professional experience in People and Culture functions in a UNICEF country office or another UN organization is required.
• Experience providing staff guidance on entitlements, separation benefits, pension-related queries, documentation requirements and referral pathways is required.
• Experience providing People and Culture operational support during periods of organizational transition or change is an asset. Experience working in a restructuring, PBR, change management or emergency transition context is considered an asset.

• Good knowledge of UNICEF human resources policies, separation processes, staff benefits and entitlements, pension-related processes, case management, confidential record management and Microsoft Office tools is desirable.
• Familiarity with UNICEF corporate systems such as SAP/VISION, Service Gateway, and other HR platforms is highly desirable. 
• Strong client orientation, discretion, empathy, analytical skills, attention to detail and ability to communicate clearly on sensitive matters is required.
• Experience using reporting tools, dashboards and data management platforms to monitor HR cases, track offboarding actions, analyze trends and prepare management updates is highly desirable.
• Advanced proficiency in Microsoft Excel, including data validation, pivot tables, formulas, trackers, dashboards and reporting templates, is required.

• Fluency in written and spoken English is required.

Funding arrangement
This is a temporary development opportunity and there will be no changes to the staff member’s status (position number, level, etc.).

The Office will cover the ticket for economy class travel and 100% of the UN DSA rate during the first 14 days, and 50% DSA for the remaining time.

Interested UNICEF staff should discuss this opportunity with their supervisor and seek the approval of their management before applying.

Candidates considered potentially well-matched for the stretch assignment will be contacted for an informal interview. Supervisors may also be contacted for references.

Advertised: 14 Jul 2026 South Africa Standard Time
Applications close: 31 Jul 2026 South Africa Standard Time

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