Web and Content Strategy Technical Specialist Consultant - Office of the Area Representative, Kingston, Jamaica, 4 months (Remote) # 595646

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

A consultancy is required to coordinate this transition, ensuring the seamless migration and harmonization of digital platforms with minimal disruption to users. Working under the supervision of the Area Representative and in collaboration with regional and global communication teams, the consultant will support the launch of the new MCO website and aligned social media architecture.

• Develop a unified content strategy and narrative for the Caribbean MCO.
• Redesign key web pages and programmatic sections to reflect the regional structure.
• Draft and update core website content.
• Ensure editorial quality, consistency, and compliance with UNICEF digital standards.
• Support alignment between website and social media strategies.

• Support configuration and launch of the new Drupal-based MCO website.
• Configure site navigation and information architecture.
• Coordinate CMS user role assignments with global teams.
• Lead migration of priority content from Belize, Eastern Caribbean Area, Jamaica, Guyana, and Suriname websites.
• Oversee content migration, redirects, URL mapping, and quality assurance.
• Ensure proper functionality of links, embeds, analytics, and tracking tools.
• Maintain compliance with UNICEF global UX, UI, accessibility, and branding standards.
• Resolve content-related issues and coordinate escalation of platform-related issues when needed.

The consultancy will help establish a unified, user-friendly digital ecosystem that supports UNICEF's evolving regional structure and strengthens engagement with partners, stakeholders, and the public.

If you would like to know more about this consultancy, please review the complete Terms of Reference here:  TMC0005876 External ToR.pdf

• Education: Bachelor’s degree in communications, Digital Media, Information Management, or related field. (A technical background is welcome but not required.)

• Work Experience: Minimum 5–7 years of relevant work experience in digital content management, web governance, or digital project coordination. 
• Skills: Demonstrated ability to translate content strategy into clear information architecture and page structures that align with user needs and organizational goals. 
• Demonstrated experience onboarding and configuring websites in a multisite CMS environment (Drupal experience strongly preferred).
• Proven experience in information architecture, taxonomy, navigation, and content migration.
• Understanding SEO metadata, accessibility (WCAG), and web analytics - GA4/GTM
• Experience coordinating with multiple stakeholders across regions and global teams
• Language Requirements: Fluency in English
• Desirables: Having the candidate based in the Caribbean time zone would be an asset, as it would allow for easier coordination and office engagement when needed, though the role will not require the candidate to be in either of the offices in person full time

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal (only acceptable in the format of the linked template)  TMC0005876 Financial proposal template.xlsx

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

Advertised: 11 Sep 2026 SA Pacific Standard Time
Applications close: 17 Sep 2026 SA Pacific Standard Time

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