Internship – Office of Internal Oversight (OIO)

The Office of Internal Oversight (OIO) is an independent office responsible for the systematic evaluation and internal audit of ICAO's programmes, projects, and activities, with a view to assessing whether the Organization's stated objectives and impacts have been achieved, and resources have been expended in accordance with applicable rules and regulations and with due regard to economy, efficiency and effectiveness. The Office provides an annual report of its evaluations and internal audits to the ICAO Council.

Evaluation function is mainly focused on assessing the relevance, coherence, effectiveness, efficiency, impact and sustainability of programmes and activities against established plans and objectives. Internal Audit function is focused on providing assurance and advisory services on the effectiveness of governance, risk management processes and internal controls. Both functions aim to promote accountability, organizational learning and enhancements in policies, strategies, programmes, processes, functions and systems.  For more information, please consult OIO website: Office of Internal Oversight (OIO)

Under the general guidance of the Chief, Office of Internal Oversight (C/OIO), the interns will support the OIO team with ongoing Evaluation and Audit assignments. OIO Staff members may provide direct input and guidance to the work of the interns. 

The interns will be expected to:

• Support team members in specific audit and evaluation assignments.
• Undertake specific research, studies and reviews, as assigned. 
• Assist with data collection and analysis for audit and evaluation projects.
• Support the preparation of audit and evaluation reports, findings, and recommendations.
• Consolidate oversight recommendations from various internal/external audits and evaluation reports.
• Coordinate meetings with stakeholders, including scheduling, agenda preparation, and minute-taking.
• Help maintain documentation and working papers according to professional standards.
• Support the desk review of documentation and design, launching and follow-up of surveys.
• Perform other duties as required.
• Learning about audits/evaluations in an international environment
• Increased understanding of ICAO’s work and the UN system
• Meeting with ICAO colleagues in other units and the broad UN community
• Work as a team member in a multicultural setting
• Ability to analyze the data, identify good practices and areas for improvement;
• Ability to produce timely, quality outputs;
• Ability to handle multi-tasks, resourceful and work with limited supervision;
• Strong interpersonal, negotiation, presentation and communication skills including ability to listens actively and responds effectively; and
• Demonstrated ability to use Microsoft office suite Data Analysis tools.

Learning objectives:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• Experience in the area of auditing, evaluations, monitoring, programmes or operations is an asset. 

Essential requirements: Fluent reading, writing and speaking abilities in English.

Desirable requirements: A working knowledge of a second language of the Organization (Arabic, Chinese, French, Russian, or Spanish).

Interns will receive a stipend. All costs related to travel, insurance, accommodation, and living expenses must be borne by the intern.

The duration of the internship is between three to twelve months, with a firm maximum of twelve months. The intern is expected to work five days a week, on a full-time basis.

Interns shall not be eligible to be engaged in any other form of employment within ICAO during the period of internship.

Interns have the obligation to carry out duties assigned to them with loyalty, discretion and conscience and will act in accordance with the relevant official instructions issued by the Organization.