Senior Application Analyst: Epic Security

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Application Administrator, Senior, is an application design and configuration expert for vendor-purchased and NMHC developed applications. Acts as liaison with designated department business owners and super users, application vendors, educators, and support staff regarding application upgrades, requests, and optimization. The Application Administrator, Senior, will often be experienced in multiple areas of expertise, being cross trained on related applications. Application focus areas include patient access, clinical, ancillary department and/or administrative or corporate applications. This position will function as an application team member, often acting as a resource and mentor for other team members as well as across other IT Departments.

Application Administrator, Senior: Security – Additional knowledge and coordination of user security, including user role definition and templates, source systems for user identification and integration with network services is expected. Works closely with application and infrastructure staff to support IT security policy and procedures.

Requirements

• Required certification/associate degree or 3 years of related application use with business or health care work experience.

• Prefer bachelor's degree in information technology, health care of related field.
   

• Required at least 5 years in an Epic senior analyst role.

Knowledge, Skills and Abilities
• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Demonstrated expertise and efficiency in customer service methodology and accountability.
• Demonstrated working knowledge and expertise of healthcare processes and application system coordination.
• Demonstrated knowledge of database structure and working practice of reporting techniques and tools.
  

Maintained professional/clinical competence, certification and/or licensure as applicable.

Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours    

Weekend Requirement: None

Call Requirement: On/Off Premise Call

Remote or On-site: Hybrid Remote

-Must Live in MN or WI

FLSA Status: Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N24 ($42.29 - $63.24), based on experience  

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

STI Bonus Eligible: False

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position