Unlimit
Unlimit2mo ago

Alternative Payment Method Manager

Dar es SalaamFull-Timemid
OtherManager
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Quick Summary

Overview

About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce,

Technical Tools
OtherManager

Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.

Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.

Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.

 
About the job:
The Alternate Payment (APM) Manager partners with the Country Head, Product Management team, Implementation Team. Their main goal is to provide a seamless experience between  implementation and technical support for all the Unlimit merchants in East Africa; including Tanzania, Kenya, Uganda, Zambia, etc. APMs are crucial in Unlimit’s global strategy as they allow our merchants to meet their customers with payment systems they are comfortable with.

The APM manager manages executes against KPI’s that measure the objectives of our internal and external stakeholders:

  • Net Promoter Score (NPS) of the East Africa merchants (>80%) - they received excellent customer service and are love Unlimit
  • Success Transactions Rate (SR) >= 80% for all African based APM’s  - Ensure stability and reliability of Unlimit Service
  • Lead end-to-end onboarding and implementation of new merchants in East Africa
  • Resolve merchant issues related to APMs and ensure rapid technical support
  • Coordinate across APM, Integration, Product, Sales, banks, and processors to streamline delivery
  • Support API integrations and pre-sales solutioning for prospective clients
  • Define integration requirements, user flows, and acceptance criteria
  • Monitor transaction performance, conduct daily testing, and maintain Payment SR targets
  • Use data and merchant feedback to improve product health and drive incremental enhancements
  • Prioritize integrations, defects, and technical issues based on business impact
  • Ensure timely reporting and uninterrupted service performance
  • Proactively mitigate outage risks and ensure smooth go-live readiness
  • Working knowledge of coding languages (Java, PHP, JavaScript, HTML, C/C++, Python, CSS, Perl, Shell)
  • Experience with APIs (SOAP, REST), Web Services, XML stack, and CI/CD environments
  • Familiarity with WSO2, Linux, Kubernetes (K8S), and database technologies (Oracle, MySQL, MSSQL, Postgres, DB2)
  • Minimum 3 years’ experience in Telecommunications Operations in Tanzania
  • Understanding of local mobile telecom network architecture
  • Strong analytical, problem-solving, and customer query handling skills
  • Willingness to work outside standard hours when required
  • Good understanding of API design (SOAP/REST), OpenAPI/Swagger, JSON, XML
  • Experience with Postman, SoapUI, Swagger, and Agile/Scrum environments
  • Familiarity with Azure Boards, Confluence, or JIRA
  • Solid grasp of SDLC, product lifecycle, payment integrations, and requirement elicitation
  • Strong attention to detail, time management, and self-management
  • Effective stakeholder communication and creative problem-solving
  • Location & Eligibility

    Where is the job
    Dar Es Salaam
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    March 3, 2026
    First seen
    April 13, 2026
    Last seen
    May 3, 2026

    Posting Health

    Days active
    19
    Repost count
    0
    Trust Level
    31%
    Scored at
    May 3, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Unlimit
    Unlimit
    lever

    Unlimit is a global fintech company offering comprehensive payment solutions to businesses, enabling them to expand and optimize their payment processes.

    Employees
    350
    Founded
    2009
    View company profile
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    UnlimitAlternative Payment Method Manager