Unlimit
Unlimit2d ago
New↻ Repost

Onboarding Manager (APAC)

Hong KongHong KongFull-Timemid
Customer SuccessOnboarding Manager
0 views0 saves0 applied

Quick Summary

Overview

About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.

Technical Tools
railscustomer-supportfintech

Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.

Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.

Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.


We are looking for a proactive and detail-oriented Onboarding Manager to join our growing team. In this role, you will manage the end-to-end onboarding journey for merchants, ensuring a seamless and positive client experience from start to finish.

You will act as the main point of contact for clients throughout the onboarding process, working closely with internal teams and external partners to ensure compliance requirements are met while delivering a high level of customer service. 

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and wants to grow within the payments industry.

 

  • Manage the full onboarding process for merchants, business clients, and crypto-related accounts all around the world (APAC, EU, LATAM, etc)

  • Serve as the primary point of contact for clients during onboarding and account setup.

  • Guide clients through compliance and verification requirements while ensuring a smooth customer experience.

  • Coordinate with internal departments and external partners to resolve onboarding issues efficiently.

  • Review documentation and client information to ensure regulatory and compliance standards are met.

  • Set up payment environment and registration with payment providers for merchant clients.

  • Maintain accurate records and provide timely updates throughout the onboarding process.

  • Build strong relationships with clients by delivering professional and responsive support.

  • Stay up to date with company products, compliance procedures, and industry developments.

  • Nice to Have

    ~1 min read
  • A university degree in Economics, Business Administration, Finance, or a related field, or equivalent practical experience.

  • At least 1 year of experience in onboarding, account management, customer support, or a similar client-facing role.

  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and management levels.

  • Excellent organizational and time-management skills, with the ability to work independently and manage multiple priorities.

  • A flexible and adaptable mindset, with the ability to thrive in a fast-changing environment.



  • Location & Eligibility

    Where is the job
    Hong Kong
    Hybrid within the country
    Who can apply
    HK

    Listing Details

    Posted
    May 15, 2026
    First seen
    May 15, 2026
    Last seen
    May 17, 2026

    Posting Health

    Days active
    0
    Repost count
    1
    Trust Level
    63%
    Scored at
    May 15, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Unlimit
    Unlimit
    lever

    Unlimit is a global fintech company offering comprehensive payment solutions to businesses, enabling them to expand and optimize their payment processes.

    Employees
    350
    Founded
    2009
    View company profile
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    UnlimitOnboarding Manager (APAC)