Insurance Administrator (Property Management)

Job Description: Insurance Administrator

Location: Hybrid – Cape Town, South Africa

Salary: R15,000 – R20,000 per month (Depending on experience)

About Us

Urang Group is a leading property management company providing expert services across London and beyond. We are committed to delivering excellent service through accurate administration, reliable data management and efficient operational support.

We are seeking a highly organised and detail-oriented Insurance Administrator to join our Insurance Renewals team. This role is responsible for maintaining accurate insurance records, supporting renewal processes, managing documentation and ensuring data integrity across internal systems.

The Role

The Insurance Administrator will support insurance operations through data management, document control, and administrative coordination. The successful candidate will be responsible for maintaining accurate policy information, tracking renewals, liaising with insurers and brokers and ensuring all records are up to date and compliant.

This role requires strong attention to detail, excellent Excel skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Upload and maintain insurance documents and records on internal systems
• Update and manage master spreadsheets, databases and reporting tools using Microsoft Excel
• Ensure all policy information is accurate, complete and up to date
• Liaise with clients, brokers and insurers regarding documentation and policy information
• Track policy renewals and support administrative requirements
• Maintain electronic filing systems and ensure records are easily accessible
• Assist with data audits and quality checks to ensure accuracy
• Support the insurance team with general administrative duties
• Prepare reports and provide updates on outstanding documentation
  
  

What We're Looking For

• Previous administrative experience, ideally within insurance, property management, or financial services
• Strong Microsoft Excel skills including spreadsheets, formulas and data tracking
• Excellent attention to detail and high level of accuracy
• Strong organisational and time management skills
• Ability to prioritise tasks and meet deadlines
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Experience working with databases, CRM systems, or document management tools (advantageous)
  
  

Why Join Us?

• Competitive salary package
• Opportunity to join a growing property management organisation
• Exposure to insurance operations and renewal processes
• Supportive and collaborative team environment
• Opportunities for professional development and career growth
• A varied role where accuracy and organisation directly impact operational success
  
  

Benefits

• Salary: R15,000 – R20,000 per month (depending on experience)
• Working Hours: 09:00 – 18:00 (South African time), Monday to Friday, including a 60-minute lunch break
• 15 days annual leave plus all South African public holidays
• Hybrid role based in Cape Town, with occasional office attendance and company social events
  
  

A stable internet connection is essential, particularly during load shedding. This position supports Urang Property Management's commitment to Employment Equity. In accordance with the Employment Equity Act, preference will be given to suitably qualified South African citizens from designated groups. Candidates must have legal authorization to work in South Africa. The company reserves the right not to make an appointment.