Client Care Coordinator (Social Worker) - Homeless Families

• →Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services.
• →Develops individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.
• →Responsible for the clinical supervision of Case Managers.
• →Conducts clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.
• →Participates in clinical caseload conferences and staff meetings.
• →Responsible for crisis intervention including on-call via agency phone as needed.
• →Coordinates mental health referrals
• →Attend trainings and consortium meetings, e.g. with DHS and others to discuss issues pertaining to service delivery.
• →Evaluates mental health status for residents on admission by completing comprehensive evaluation (CFEs)
• →Coordinates mental health/psychiatric care and referral.
• →Develop a resource of network social services providers.
• →Develops and facilitates group meetings.
• →Monitors resident records for compliance and best practices.
• →Functions independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
• →Regularly assess the safety and well-being of all clients
• →Participate in weekly individual and group supervision with Social Work Supervisor.
• →Participate in training seminars conducted to enhance and develop clinical skills.
• →Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.
• →Assist with reports and program evaluation.
• →Reviews progress notes and service plans.
• →Monitors client compliance
• →Develops strategies for engaging individuals with trauma histories.
• →Perform other duties as assigned by the Director of Clinical Services. 

• Masters Degree in Social Work from an accredited university.

• Three years of experience, working with the homeless population.
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations and DHS Cares Reporting
• Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.

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