Receptionist/Sales Assistant

Description

• →Greet all clients and guests with a warm, professional, and polished demeanor consistent with a luxury brand environment. 
• →Create a first-class guest experience by ensuring all visitors are acknowledged promptly and made to feel welcomed and valued. 
• →Manage front desk operations as the first point of contact for high-net-worth clients, executives, and VIP guests. 
• →Answer and route incoming calls with exceptional phone etiquette, professionalism, and discretion. 
• →Coordinate guest arrivals and ensure proper notification of sales or service personnel for seamless client handoffs. 
• →Maintain a refined and organized reception area that reflects brand standards at all times. 
• →Provide concierge-style support, including assisting clients with directions, scheduling, and general dealership inquiries. 
• →Handle sensitive customer information with confidentiality and professionalism. 
• →Support appointment coordination and ensure timely communication between departments. 
• →Serve as a brand ambassador by embodying the luxury standards of Cadillac and US Auto Trust. 
• →Assist with administrative and operational tasks to support overall dealership efficiency.
• →Confirmation of sales appointments 
• →Client follow-up when needed
• →Client check-in to special events
• →Data collection and report generation for daily sales traffic and opportunities.