Information and Communication Technology for Development (ICT4D) Intern

About CRS 

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more that 100 countries. Without regard to race, religion or nationality, CRS’ relief and development work is accomplished through programs of emergency response, health, agriculture, education, microfinance and peacebuilding. 

CRS is recruiting an ICT4D Intern to assist in coordinating and delivering various ICT and ICT4D (ICT) related services in accordance with established CRS ICT policies, procedures, and service standards to support high-quality programs serving.

Main Duties and Responsibilities

• Coordinate and deliver various ICT and ICT4D (ICT) related services in accordance with established CRS ICT policies, procedures, and service standards to support high-quality programs serving.

• Deploy, configure, and maintain ICT systems and databases, troubleshoot and address issues to ensure optimal performance. 

• Configure and maintain applications and user devices. Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information. 

• Prepare statistical reports on ICT-related data and metrics. As needed, implement measures to ensure required standards are met. 

Basic Qualifications 

• Bachelor's degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) required. 

• Knowledge of introduction, design, implementation, and adoption of relevant technology and data management tools.

• Prior experience is not a requirement but an added advantage

The ideal candidate should have the following:

• Commitment to accuracy and data integrity

• Strong interpersonal and communication skills for effective collaboration with facility personnel

• Ability to work with minimal supervision.