Maintenance Runner

The Runner supports the local Operations team with almost anything needed - light maintenance  tasks, housekeeping support, running supplies to the team out in the field and anything else requested by management to ensure our portfolio of homes.

• Assist the Operations team in the local market, preparing homes for guest check in and check out.
• Frequently travel between units delivering supplies to housekeepers, maintenance teams and others, aiding guests, and running errands.
• Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes. 
• Remove trash from homes.
• Order, maintain and replenish maintenance supplies and inventory.
• Complete a variety of maintenance tasks within a home such as appliance/ cable/ wifi troubleshooting, cleaning hot tubs, and replacing light bulbs.
• Meet and maintain company Standard Unit Appearance, correcting inconsistencies in the homes you enter.
• Assist housekeeping as needed by completing cleans. 
• Establish and maintain open, collaborative relationships with local team members and regional leadership teams as needed. 
• Provide cross-coverage for your team members when necessary.
• Other duties as assigned because every day is different in hospitality!

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior experience working in maintenance or housekeeping role a bonus. 
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.. 
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.