Associate - Product Operations

New York - New York CityFull-Timemid

Product ManagementOtherProduct Operations

2 views0 saves0 applied

Apply Now

Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Technical Tools

Product ManagementOtherProduct Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a Product Operations Associate who has a fully rounded knowledge of media exposure data, measurement, and associated technologies. In addition, a successful candidate will have strong attention to detail, an affinity for increasing efficiency using standardized and scalable workflows, an insatiable appetite to learn, and an eagerness to join a growing team. This role is uniquely positioned at the intersection of media, technology, and data operations; you will have the opportunity to learn about how marketing technologies converge in the rapidly changing healthcare space.

Crossix Implementation & Ongoing Monitoring

Impact successful media measurement solutions for customers through ownership of operational set up and ongoing monitoring tasks

Configure media inputs to support campaign set up. Create and distribute digital media and website tags

QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate

Monitor the delivery, ingestion, and data quality for media exposure data from different partners

Troubleshoot issues with exposure data directly with media agencies and media owners

Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations

Stakeholder Collaboration & Support

Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams

Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups

Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management

2+ years of experience working at a media agency or publisher in an operational role

Experience working with or in ad operations, digital media analytics, or project management

Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)

Experience supporting media campaign setup, including data operations and tag management

Exceptional attention to detail with strong critical thinking skills

Experience working with external partners coordinating across teams

Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes

Ability to multitask with effective resolution management in a fast-paced, growing environment

Familiarity with various tag management platforms, such as Google Tag Manager

Familiarity with log-level exposure data across media channels

Programmatic DSP or Google Campaign Manager experience

Interest in the Media industry and big data operations

Experience building monitoring capabilities using BI tools like Sigma

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $66,500 - $80,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.