Data Operations Manager

TorontoRemoteFull-Timemid

OperationsOtherOperations ManagerData Operations Manager

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

Key Responsibilities

HCP Access is a growing data product startup within Veeva. We are looking for a data operations manager to be critical bridge between our data pipelines and high-quality customer deliverables.

Technical Tools

awspythonsqlcustomer-successdata-analysisetlsaas

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

HCP Access is a growing data product startup within Veeva. We are looking for a data operations manager to be critical bridge between our data pipelines and high-quality customer deliverables.

Own the operational lifecycle of the HCP Access data product

Monitor and investigate data pipeline health and data quality across ingestion, transformation, and delivery layers

Identify upstream data issues and coordinate with product and engineering teams to resolve root causes

Ensure customer-facing datasets are accurate, validated, and delivered on schedule

Lead dataset validation and release processes

Manage pre-release data validation and verification before customer delivery

Generate and validate final production datasets

Develop automated checks and data quality frameworks to detect anomalies and regressions

Build scalable data operations tooling and processes

Develop Python and SQL-based tools to automate monitoring, validation, and operational workflows

Improve observability across data pipelines and delivery processes

Reduce manual operational steps through automation and process improvements

Act as a bridge across technical and operational teams

Work closely with analysts, engineers, and product managers to ensure smooth data releases

Translate operational issues into actionable engineering improvements

Help define operational standards and best practices for data reliability

Bachelor's degree or equivalent professional experience.

Direct experience working as part of an enterprise data product team.

Strong technical foundation with fluency in Python and SQL for data analysis, development, or automation.

Experience designing and implementing business operations and process improvements within a technical team.

Prior experience in commercial life sciences

Familiarity with AWS and Veeva CRM

Medical, dental, vision, and basic life insurance

PTO and company-paid holidays

Retirement programs

1% charitable giving program

Base pay: $90,000 - $130,000 CAD
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.