Senior Manager IT Systems

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. 

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. 

As a Senior Manager of IT Systems at Verkada, you will be responsible for managing a team of IT Systems Engineers, driving technical ownership and delivering advanced solutions across our corporate cloud infrastructure and identity management systems. You'll leverage deep expertise to organize work, build and support complex automations, enhance security, and streamline integrations beyond traditional tooling; utilizing platforms such as Terraform, Google Cloud Functions, and Okta Workflows. We're looking for a proactive leader who embraces accountability, thrives on collaboration and is passionate about creating a thriving team to build out IT systems to meet the evolving demands of Verkada.

• →Lead a team of 5 systems engineers and owning all IT SaaS infrastructure.
• →Lead IT system projects beginning to end, coordinating across multiple platforms and departments company-wide.
• →Lead the development and maintenance of sophisticated identity management, endpoint management, and security infrastructure, ensuring compliance and optimal user experiences.
• →Design, build, and optimize complex automations leveraging advanced scripting and server less technologies such as AWS Lambda and Google Cloud Functions.
• →Architect, implement, and support integrations using platforms like Terraform, Okta Workflows, or equivalent tools to automate critical business processes.
• →Develop and maintain system and security policies aligned with best practices and industry standards.
• →Collaborate closely with cross-functional technical teams, including Security, Engineering, Business Systems, and People Operations, to design scalable and secure solutions.
• →Provide expert-level troubleshooting and Tier 3 support for highly complex technical issues.
• →Develop comprehensive runbooks, scripts, and detailed technical documentation to support ongoing operations.
• →Continuously evaluate opportunities to refine system architecture, automate workflows, and improve overall system efficiency.

• 8+ years overall experience in the IT field, 4+ years of progressive experience in IT systems engineering, infrastructure, IT security, or related technical roles.
• Advanced technical expertise in identity management, SCIM integrations, and comprehensive user lifecycle management with significant experience in Okta or similar platforms.
• Strong proficiency with scripting and programming, especially using Python for automations in AWS Lambda or Google Cloud Functions.
• Extensive experience developing integrations and automations with tools such as Okta Workflows or other enterprise-grade automation platforms.
• Solid familiarity with cloud infrastructure (AWS, Google Cloud, or Azure), including networking fundamentals, security best practices, and infrastructure-as-code (IaC) methodologies.
• Expertise in configuration management and policy automation tools like Terraform or CloudFormation.
• Excellent communication skills with the ability to clearly articulate complex technical ideas to diverse audiences.
• Demonstrated capability in independently managing complex projects from initial concept through completion and ongoing documentation.
• Highly collaborative, with a proven record of effectively partnering across teams to drive technical excellence.

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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