Credit and Collection Specialist with French

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

As a Credit & Collection Specialist you will be responsible for managing a specific portfolio of current and overdue receivables and responsible for dispute management. The role has direct impact on company cash flow which is critical to business continuity. 

The role will be in Cluj-Napoca, Global Business Shared Services Finance.

-Proactive collection of all receivables in line with credit terms 

-Responsible for monitoring assigned accounts - Customer calls and/or correspondence within a highly performant credit department

-Internal and External customer interface; business to business customers

-Dispute Management: drive resolution of disputes liaising closely with all due departments within the business

-Sales and senior management request of support when necessary to accelerate the collection process

-Must communicate & follow up effectively with other departments regarding customer accounts on a timely basis.

-Monitor customer's payment performance and proactively seek to reduce payment problems

- Review new orders and new accounts from credit perspective, assess customer’s credit worthiness and monitor credit limits on the accounts

-Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals

-Compliance with credit processes, procedures & internal controls

• Experience in finance or ideally receivables management (advantage)
• Experience in customer service
• Previous experience in a multicultural environment
• Understanding of basic financial terms

-Excellent written and verbal communication abilities 

-Commitment to excellent customer experience 

-Reliable & pays attention to targets and deadlines

-Able to cope with increased workload towards the month close

-Great work ethics - self motivated

-Great interpersonal skills; team player

-Microsoft Office knowledge

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

#LI-CM3