Senior Customer Engineer – Generator & Switchgear

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

 What kind of work will you be doing?

• Undertake standard service activity's including load bank & building load test proving, major & minor diesel servicing.
• Carry out contract maintenance and inspection on a planned basis to Vertiv standards.
• Fault finding and rectification in both Electrical and Mechanical disciplines.
• Installation of temporary generating plant.
• Commissioning of generator installations.
• Identify opportunities for extra works (SQD) & recommendations.
• Remedial work to contract customers ether planned repairs or as part of a call out facility.
• On rota-call out response.
• Completion and submission of relevant reports to service administration within a timely manner following all site activity.
• Comply with all Company Health and Safety Requirements.
• Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.

What will make you successful?

• Previous experiences within the generator stand by power or related industry.
• National Level 3 qualification in either an electrical or mechanical discipline.
• Experience of Electrical and Mechanical fault finding & rectification.
• A good understanding of PLC and microprocessor systems.
• A good understanding of IT.
• Experience in servicing LV switchgear would be advantageous.
• Experience in a field operations role.
• Experience of fault finding & rectification.
• Assertive attitude.
• Self-motivated and results driven.
• Strong communicator.
• Essential Full driving license.

QUALIFICATIONS

• National Level 3 qualification in either an electrical or mechanical discipline.

TRAVEL TIME REQUIRED

• 75%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

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