Business Intelligence Consultant

To support our continued momentum and our valued customers, Visier is currently seeking a Business Intelligence Consultant to join our growing team. Within this critical customer-facing role, you will work directly with external customers and internal stakeholders throughout the implementation process of our flagship enterprise solution. 

• →Serve as the primary technical point of contact for B2B customers, managing relationships proactively across both remote and onsite engagements, setting clear expectations, providing strategic guidance, and ensuring a consistently high standard of service throughout the project lifecycle
• →Lead requirements-gathering sessions with customers, applying strong analytical thinking to translate complex business needs into clear, actionable solution designs
• →Translate data requirements into an end-to-end solution design, presenting these clearly and professionally to customers, enabling them to source required data and validate proposed solutions with confidence
• →Collaborate with internal team members and key stakeholders, applying technical leadership and expertise to scope, design, and implement solutions that meet customer needs across every level of complexity
• →Leverage expertise in data warehousing, database management systems, data integration, and analytic solutions throughout the full implementation lifecycle, from discovery through to delivery
• →In collaboration with Customer Success Managers, Project Managers, Advisory Services Consultants, and Solution Architects, proactively own the technical implementation and configuration of multiple parallel projects while achieving high-quality results in a timely manner
• →Provide technical leadership, oversight, and feedback to your peers, review their implementations and configurations to ensure high quality of work and best practices are followed
• →Continuously evaluate current tooling, practices, and processes; define and champion improvements that drive efficiency and scalability
• →Proactively acquire new skills and broaden technical expertise and domain knowledge, engaging as an early adopter of evolving platform capabilities

• Tertiary or additional professional education in a technical discipline such as computer science, engineering, or data science/engineering
• Excellent verbal and written communication skills, with the ability to adapt across technical and non-technical audiences - you value transparency, assume positive intent, and thrive on open, constructive feedback
• Minimum 5 years of experience in analytics, including hands-on experience with business intelligence and data visualization tools (e.g. Tableau, Microsoft Power BI), and a proven track record of designing and delivering reports and dashboards that drive business outcomes
• Strong working knowledge of database management systems, data set integrations, and ETL (extraction, transformation, and loading) processes
• Experience working directly with relational databases and writing SQL queries to support analysis, validation, and implementation activities
• Proven ability to gather and translate customer requirements into solution designs and practical implementations to bridge the gap between business needs and technical delivery
• Experience as a lead consultant, ideally in SaaS implementations, with external clients, with the ability to guide customers through solution options and recommend the most effective approach for their needs
• Strong analytical and problem-solving mindset, with the ability to break down ambiguous or complex challenges and develop creative, scalable solutions
• Demonstrated experience managing multiple deliverables and stakeholders simultaneously, navigating competing priorities
• Comfortable working autonomously in a remote environment, while remaining a collaborative team player who builds strong relationships across customers and internal teams
• Ability to work both remotely and onsite with customers as required, adapting to the demands of each engagement
• Strong discipline in maintaining accurate customer documentation and case management records
• A demonstrated track record of contributing to and driving process improvement

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win